DS8000 Service Documentation
-
+Start here
-
+Cable diagrams
-
+Device adapter pair IDs
-
+Ethernet cables
-
+CEC and I/O enclosure PCIe cables
-
+I2C cables
-
+Management enclosure cables
-
+Power control network (PCN) cables
-
+Power distribution cables
- Models 951, 95E
- Models 961, 96E
- Model 961 with eight I/O enclosures in single rack
-
+Models 98x
- Models 980, 98B
- Models 981, 98E (single-phase power)
- Models 981, 98E (three-phase power)
- Models 982, 98F
- Model 983
- Models 984, 84E
- Model 984 all-flash
- Models 985, 85E (single-phase power)
- Models 985, 85E all-flash (single-phase power)
- Models 986, 86E (three-phase power)
- Models 986, 86E all-flash (three-phase power)
- Models 988, 88E all-flash
-
+Serial (RS-485) cables
-
+RIO cables
-
+SPCN cables
-
+Storage enclosure cables, FC-AL, PCIe, and SAS
- Models 941, 94E
-
+Models 951, 95E
-
+Models 961, 96E
-
+Models 98x, 8xE
- Models 980, 98B
- Models 980, 98B with HPFE Gen2
- Models 981, 98E (single-phase power)
- Models 981, 98E with HPFE Gen2 (single-phase power)
- Models 981, 98E (three-phase power)
- Models 981, 98E with HPFE Gen2 (three-phase power)
- Models 982, 98F all-flash
- Models 982, 98F all-flash with HPFE Gen2
- Model 983 all-flash
- Models 984, 84E
- Model 984 all-flash
- Models 985, 85E (single-phase power)
- Models 985, 85E all-flash (single-phase power)
- Models 986, 86E (three-phase power)
- Models 986, 86E all-flash (three-phase power)
- Models 988, 88E all-flash
-
+Installing or removing
-
+Start here for all installation and remove tasks (Models 98x, 8xE)
-
+Assembling a Model 983 in a rack
- Section-1, List of sections
- Section-2, Overview
- Section-3, Two system service representatives are required to install this system
- Section-4, Unpacking and verifying that the ship group is complete
- Section-5, Checking the prerequisites on the customer provided rack
- Section-6, Installing the 4U rails for the UPS (E61 and E62)
- Section-7, Installing the lower UPS (E62) on the 4U Rails
- Section-8, Installing the upper UPS (E61) on the 4U rails
- Section-9, Installing the rails for the management enclosure
- Section-10, Installing the cable management arm support
- Section-11, Cable bundle 1, Installing the cable management arm, latching front and rear
- Section-12, Installing the management enclosure on the rails
- Section-13, Cable bundle 1, connecting to the management enclosure
- Section-14, Cable bundle 1, separating the cable groups hanging down
- Section-15, Cable bundle 1, installing the UPS cable tie bar
- Section-16, Cable bundle 1, connecting green to upper UPS (E61) and yellow to lower UPS (E62)
- Section-17, Installing the rails for the lower CEC enclosure (XC2)
- Section-18, Installing the lower CEC enclosure (XC2) on the rails
- Section-19, Cable bundle 1, installing the lower CEC enclosure (XC2) cable tie bar and connecting cables
- Section-20, Installing the rails for the upper CEC enclosure (XC1)
- Section-21, Installing the upper CEC enclosure (XC1) on the rails
- Section-22, Cable bundle 1, installing the upper CEC enclosure (XC1) cable tie bar and connecting cables
- Section-23, Installing the rails for the I/O enclosure (IG3/1G4)
- Section-24, Installing the I/O enclosure (IG3/1G4) on the rails and installing the front bezel
- Section-25, Installing the rails for the lower flash enclosure (I1-F04)
- Section-26, Cable bundle 2, Installing the I/O enclosure (1G3/1G4) cable tie bar and connecting cables
- Section-27, Cable bundle 2, Connecting to the upper CEC enclosure (XC1)
- Section-28, Cable bundle 2, Connecting to the lower CEC enclosure (XC2)
- Section-29, Cable bundle 2, connecting green to upper UPS (E61) and yellow to lower UPS (E62)
- Section-30, Cable Bundle 1, Connecting to I/O enclosure (1G3/1G4)
- Section-31, Installing the lower flash enclosure (I1-F04) on the rails
- Section-32, Installing the rails for the upper flash enclosure (I1-F03)
- Section-33, Installing the upper flash enclosure (I1-F03) on the rails
- Section-34, Cable bundle 3, installing cable tie bar at upper flash enclosure I1-F03
- Section-35, Cable bundle 3, connecting to the lower flash enclosure (I1-F04)
- Section-36, Cable bundle 3, connecting to the upper flash enclosure (I1-F03)
- Section-37, Cable bundle 3, connecting to the I/O enclosure (1G3/1G4)
- Section-38, Cable bundle 3, connecting green to upper UPS (E61) and yellow to lower UPS (E62)
- Section-39, Cable bundle 4, connecting to the I/O enclosure (I1-G3/G4) (optional feature)
- Section-40, Cable bundle 4, connecting to the upper CEC enclosure (XC1) (optional feature)
- Section-41, Cable bundle 4, connecting to the lower CEC enclosure (XC2) (optional feature)
- Section-42, Installing the FC 1765 keyboard display (optional feature)
- Section-43, Connecting the keyboard display
- Section-44, Routing the mainline power cables, not connecting to the UPS
- Section-45, Storing the service items
- Section-46, Completing the Model 983 assembly in the rack
- Section-47, Reference
-
+Installing a Model 983
-
+Installing a storage facility Models 98x (not 983), 8xE
-
+Installing expansion rack (Models 98B, 98E, 98F) to an existing storage facility
-
+Installing expansion rack (Models 84E, 85E, 86E, 88E) to an existing storage facility
-
+Remove and recycle batteries (Models 98x, 8xE)
- Removing a storage facility (Models 98x) or rack (Model 8xE)
-
+LED indicators
-
+Location codes
-
+Serviceable events
-
+MES and installation instructions
- Models 941, 94E
- Models 951, 95E
- Models 961, 96E
- Models 980, 98B, 981, 98E, 982, 98F
- Model 983
- Models 984, 84E, 985, 85E, 986, 86E
- All-flash models 984, 985, 85E, 986, 86E, 988, 88E
-
+Part numbers
- Cables
-
+CEC enclosure
-
+Ethernet 8-port switch
-
+Ethernet switch tray
-
+I/O enclosure
-
+Management console (MC)
-
+Rack brackets, sheet metal, and covers
-
+Rack power and cooling
-
+Service ship group
-
+Storage enclosure
- Models 941, 94E (16 DDM slots, 3.5 inch)
- Models 951, 95E, 961, 96E (12 DDM slots, 3.5 inch )
- Models 951, 95E, 961, 96E (24 DDM slots, 2.5 inch)
- Models 961, 96E (30 SSD slots, 1.8 inch)
- Models 98x, 8xE (FC/SAS, 12 drive slots)
- Models 98x, 8xE (FC/SAS, 24 drive slots)
- Models 98x, 8xE (SAS flash enclosure, 24 drive slots)
- Models 98x (PCIe flash enclosure, 30 SSD slots)
-
+Exchanging parts
-
+Cables
-
+CEC enclosure
-
+I/O enclosure
-
+Management consoles, Ethernet switches, fans, power supplies
-
+Models 941, 951
-
+Model 961
- 8-port Ethernet switch
- Ethernet switch tray fan
-
+Management console (ThinkPad T520, T530, T540 laptop)
- Exchange the laptop automatic power-on card (T520, T530, T540)
- Exchange the laptop DVD drive (T520, T530, T540)
- Exchange the laptop hard drive (T520, T530, T540)
- Exchange the laptop unit (T520, T530, T540)
- Exchange the laptop unit internal parts (T520, T530, T540)
- Exchange the laptop USB to Ethernet adapter (T520, T530, T540)
- Exchange the USB modem (T520, T530, T540)
- Management console service positions (Model 961)
- Power supply, 12V
- Power supply, 20V
-
+Model 983
-
+Model 98x (not 983), 8xE
-
+Rack power and cooling
-
+Storage enclosure
-
+16 drive slots
-
+12 drive slots
-
+24 drive slots
-
+Models 951, 95E, 961, 96E (FC/SAS, 24 drive slots, 2.5 inch)
-
+Models 98x, 8xE (FC/SAS, 24 drive slots, 2.5 inch)
-
+Models 98x, 8xE (SAS flash enclosure, 24 drive slots, 2.5 inch)
-
+30 SSD slots
-
+Safety
-
+Isolation MAPs and symbolic FRU procedures
-
+A Procedures
-
+B Procedures
-
+C Procedures
-
+D Procedures
-
+E Procedures
-
+F Procedures
-
+H Procedures
-
+I Procedures
-
+L Procedures
-
+M Procedures and MAPs
- MA_BRDG
- MABIP02
- MABIP03
- MABIP04
- MABIP05
- MABIP06
- MABIP07
- MABIP50
- MABIP51
- MABIP52
- MABIP53
- MABIP54
- MABIP55
- MABRCFG
- MAILBOX
-
+MAP0xxx range
-
+MAP1xxx range
-
+MAP2xxx range
- MAP2010 RPC card causes false fence
- MAP2015 SRC BE193106, RPC error during parts exchange
- MAP2020 Service processor 12C interface failure
- MAP2030 Check / Reorder Cable FRU
- MAP2040 Check primary power supply input circuit breaker
- MAP2041 DC-UPS DC supply unit (DSU) input circuit breaker
- MAP2050 Loss of AC Input to a single primary power supply
- MAP2051 Loss of AC Input to a single DC-UPS DC supply unit (DSU)
- MAP2060 Only one primary power supply reports a UEPO power off request
- MAP2061 Only one DC-UPS in the rack reports a UEPO power off request (Model 961, 96E)
- MAP2070 Battery module enclosure circuit breaker problem
- MAP2080 Primary Power Supply output power boundary is off for one PPS
- MAP2090 Primary power supply 208 VDC overcurrent
- MAP20A0 Protected 208 VDC is Off
- MAP20B0 Protected 208 VDC is off for both PPSs
- MAP20C0 PPS current sharing fault
- MAP20D0 PPS input phase missing
- MAP20E0 Rack x temperature alert
- MAP20F5 Expansion rack PPS to rack 1 RPC communication problem detected
- MAP20F6 Expansion rack DC-UPS to rack 1 RPC communication problem detected
- MAP2100 PPS-1 (Top) with invalid PPS ID = 1 problem detected
- MAP2110 Isolating problems using visual symptoms
- MAP2111 Isolating the Identify/Attention indicator on the rack operator panel(Rack models 921, 922, 931, 932, 92E, 941, 94E, 9A2, 9B2, 9AE)
- MAP2112 Activating or Deactivating CEC or I/O enclosure indicators
- MAP2130 Isolating power symptoms
- MAP2140 Unable to power off from a System z host system
- MAP2150 Storage facility will not power on from zSeries host
- MAP2160 Power system identify LED failure
- MAP2170 RPC card local/remote switch setting will not change
- UEPO switch
- MAP2190 Rack battery backup set charge low
- MAP21A0 PPS fault isolation during install
- MAP21A1 DC-UPS fault isolation during install
- MAP21B0 RPC card reporting loss of +5V for force power off circuit
- MAP21C0 CEC complex 1 I/O backplane assembly
- MAP21C1 CEC complex 2 I/O backplane assembly
- MAP21E0 UEPO Loop Good LED should be on
- MAP21F0 UEPO loop good LED should be off
- MAP21F1 DC-UPS should be off when UEPO switch is off
- MAP2210 Power failure not isolated
- MAP2211 Power resource fenced but not isolated to a FRU
- MAP2212 PBCM/PPCL/FDCL Corruption in RPC card
- MAP2215 Missing configuration messages in PPSs
- MAP2220 CEC enclosure to RPC card communication failure
- MAP2221 CEC enclosure to RPC card serial path failure
- MAP2222 DC-UPS communication failure to both RPC cards
- MAP2230 Overcurrent on DDM power boundary for both PPSs
- MAP2240 Rack battery module set born-on date mismatch
- MAP2241 Rack battery module set born-on date mismatch
- MAP2242 DC-UPS battery service module (BSM) set, serial number mismatch
- MAP2250 Local/remote switch-setting is different between RPC cards
- MAP2260 DC-UPS battery service module (BSM) set isolation
- MAP22A0 Standby power overcurrent failure detected by PPS-1 and PPS-2
- MAP22A1 Standby power overcurrent failure detected by PPS1 and PPS2 not rack 1
- MAP2320 One RPC card reports communication failure to one CEC enclosure
- MAP2330 Repair rack ground continuity
- MAP2340 Codes on the PPS status display
- MAP2341 Codes on the DC-UPS DSU status display
- MAP2350 Ethernet switch power problem
- MAP2460 Configuring and overview of the DS8000 Power Control Mode
- MAP2470 Powering off and on the storage facility from the management console
- MAP2512 PPS 5/12V DDM power module cable crimp verification procedure for machine type 2107
- MAP2530 Power repair stopped with SFI incomplete status
- MAP2600 Pseudo FRU exchange needed to reset existing FRU
- MAP2610 SRC BE19390x for rack battery module error
- MAP2620 SRC BE19394x Waiting for battery modules to achieve 80% charge
- MAP2621 SRC BE19394x Waiting for battery service module (BSM) sets to achieve 90% charge
- MAP2630 Replacing a rack power system cable
- MAP2640 Emergency Power Off Warning (EPOW) error reported to PPS
- MAP2700 Power distribution unit (PDU) isolation/exchange
- MAP2710 Power distribution unit (PDU) isolation (Models 961, 96E)
- MAP2720 Ethernet switch tray fans error isolation (Model 961)
- MAP2730 Visual symptoms for Ethernet switch tray (switches, fans, power junction assemblies) (Model 961)
- MAP2740 Power distribution unit (PDU) isolation (Models 98x)
- MAP2750 visual symptoms for power junction assembly (PJA) devices (Models 98x)
- MAP2800 Management enclosure power supply reports a power fault
- MAP2801 Replacing the management enclosure cable, power supplies to fans, MCs, SWs
- MAP2810 Management enclosure reporting I2C interface fault
- MAP2820 Local/remote jumper-setting is different between RPC cards (Model 983)
- MAP2830 Management enclosure fan error
- MAP2850 UPS configuration update failed
- MAP2870 UPS visual symptoms
- MAP2880 Loss of AC input to a single UPS (Model 983)
- MAP2890 UPS overcurrent (Model 983)
-
+MAP3xxx range
- MAP3010 DDM reset due to invalid protocol
- MAP3020 DDM reset by the Fibre Channel device adapter
- MAP3030 DDM I/O queue too long
- MAP3040 DDM seen by only one loop of a dual loop
- MAP3050 Array in offline state
- MAP3060 Array member missing and opening adapter is not available
- MAP3070 Array data problem
- MAP3080 Invalid loop configuration detected by Fibre Channel device adapter
- MAP3081 Preexistent invalid loop configuration detected by I/O enclosure device adapter card during storage enclosure installation
- MAP30A0 RAID-10 array offline
- MAP30B0 A RAID-10 array is offline
- MAP30C0 Array not available, multiple devices failing
- MAP30D0 Array not available, DDM failure during array rebuild
- MAP30E0 Array in exposed state
- MAP30F0 Unused loop
- MAP3100 Fibre Channel device adapter microcode not responding
- MAP3110 Duplicate node number
- MAP3120 No data in error incident report
- MAP3130 Undefined Fibre Channel device adapter error
- MAP3140 Undefined rank layout error
- MAP3150 Logical disk failure
- MAP3160 Unexpected storage enclosure error code detected
- MAP3170 SRC BE3040B4 Device adapter card unknown to array
- MAP3180 SRC BE305010 Error log attempt to unavailable pdisk
- MAP3190 SRC BE305D00 Device adapter card dump available
- MAP31A0 No data in error incident report
- MAP31B0 SRCs BE34002B and BE340074 No available spares for DDM repair
- MAP31C0 SRC BE34002D Array rebuild in progress or array state unknown
- MAP31D0 Device adapter and POST state save data collection
- MAP31E0 Both device adapters in DA pair have bad flash memory
- MAP31F0 No spare drives are available for an array that is configured for spare drives
- MAP3200 Multiple DDMs in same array reporting recoverable media errors
- MAP3220 Device adapter might need a reset
- MAP3230 Attempt to IML back to dual cluster operational mode while in DA Takeover
- MAP3240 SRC BE34009A ISS DA state save and storage enclosure data collection
- MAP3250 FC-AL cable check detected cross-connected cables at a device adapter card
- MAP3260 SRC BE34009B FCAL cable check detected cross connected cables at an FCIC card
- MAP3270 SRC BE3400B2 FCIC repair needs at least one SES DDM available
- MAP3280 storage enclosure installation failed: at least one drive is missing, unplugged, or bypassed
- MAP3290 DA card repair successful, cable check detected the partner DA card is not found
- MAP32A0 SRC BE3400A9 Repair detected partner device adapter card with FC-AL loops not in Good state so did not verify cabling for partner DA card
- MAP32B0 SRC BE340086/BE340087/BE340088 FC-AL cable check detected cable problem at a device adapter card
- MAP32C0 Storage enclosure not discovered during installation
- MAP32D0 Storage enclosure installation failed - flash drive error (30 SSD slots, 1.8 inches)
- MAP32D1 Storage enclosure installation failed - flash drive error (24 drive slots, 2.5 inches)
- MAP32E0 Storage enclosure installation failed due to miscabling (30 SSD slots, 1.8 inches)
- MAP32F0 Storage enclosure repair failed due to incompatible FRU (30 SSD slots, 1.8 inch)
- MAP3310 Storage enclosure installation failed - RAID controller error (30 SSD slots, 1.8 inches)
- MAP33C0 Low level protocol errors on the Fibre Channel network of a storage enclosure
- MAP33D0 SRC BE3400C9 DA repair failed due to unrecoverable IC port
- MAP33E0 Communication error detected by SAS cabling check
- MAP33E1 SAS network topology error due to non-operational SES node
- MAP3400 Flash enclosure pair error during installation (Model 983)
-
+MAP4xxx range
-
+MAP5xxx range
-
+MAP6xxx range
- MAP6000 Entry point for analyzing management console problems
- MAP6010 Displaying the HMC MAC address for the customer connection
- MAP6020 Management console problem determination
- MAP6030 Management console laptop enclosure cooling
- MAP6060 Management console login and login problems at the management console server
- MAP6070 HMC boot stops with NIC problem
- MAP6090 HMC Role selection not displayed as expected
- MAP60A0 Display the HMC role selection
- MAP6100 Reloading the management console licensed internal code (LIC)
- MAP6101 MC 1 or MC 2, rebuilding the management console LIC bundle VRMF 6.0.0.xxx, critical console data backup DVD available
- MAP6102 MC 1 or MC 2, reloading the management console LIC bundle VRMF 6.0.500.xxx or 6.1.xxx.xxx, critical console data backup DVD available
- MAP6103 No MC 2, rebuilding MC 1 LIC bundle VRMF 6.0.0.xxx, no critical console data backup DVD
- MAP6104 No MC 2, reloading MC 1 LIC bundle VRMF 6.0.500.xxx or 6.1.xxx.xxx, no critical console data backup DVD
- MAP6105 Display and record the HMC customer configuration and network settings information
- MAP6106 Restoring the HMC customer communication and network settings
- MAP6107 Two MCs, reloading the management console LIC bundle VRMF 6.0.0.xxx for MC 1 or MC 2, no critical console data backup DVD
- MAP6108 Two HMCs, reloading LIC bundle VRMF 6.0.500.xxx or 6.1.xxx.xxx on MC 1 or MC 2, no critical console data backup DVD
- MAP610A MC 1 or MC 2, reloading the management console LIC bundle VRMF 6.2.xxx.xxx, or 63.xxx.xxx.xxx, critical console data backup DVD available
- MAP610B No MC 2, reloading MC 1 LIC bundle VRMF 6.2.xxx.xxx or 63.xxx.xxx.xxx, no critical console data backup DVD
- MAP610C Two MCs, reloading LIC bundle VRMF 6.2.xxx.xxx or 63.xxx.xxx.xxx on MC 1 or MC 2, no critical console data backup DVD
- MAP610D MC 1 or MC 2, reloading the management console LIC bundle VRMF 64.0.xxx.xxx or 64.1.xxx.xxx, critical console data backup DVD available
- MAP610E No MC 2, reloading MC 1 LIC bundle VRMF 64.0.xxx.xxx or 64.1.xxx.xxx, no critical console data backup DVD
- MAP610F Two MCs, reloading LIC bundle VRMF 64.0.xxx.xxx or 64.1.xxx.xxx on MC 1 or MC 2, no critical console data backup DVD
- MAP6110 Changing the management console customer network configuration
- MAP6120 Attaching the management console to the customer network
- MAP6200 Reloading the management console LIC bundle VRMF 64.2.xxx.xxx or later
- MAP6205 Updating the management console LIC bundle
- MAP6210 Restoring HMC critical console data from LPAR, LIC bundle VRMF 64.2.xxx.xxx or later
- MAP6220 Reloading the management console with no backup data LIC bundle VRMF 64.2.xxx.xxx or later
- MAP6520 Management console power problem
- MAP6530 Testing the management console
- MAP6540 Keyboard/display problem
- MAP6550 DVD RAM Drive Problem
- MAP6560 Disk drive problem
- MAP6570 Diskette drive problem
- MAP6580 Customer Ethernet connection problem
- MAP6590 Modem problem
- MAP65A0 Problem creating HMC critical console backup to DVD or CEC LPAR
- MAP65B0 Format a DVD-RAM disc for backup/restore
- MAP6600 Resetting the managed system connection from the management console
- MAP6620 Rebuilding managed system information
- MAP6630 Recovering partition data on a CEC enclosure
- MAP6640 Shutting down, restarting, and logging off the management console
- MAP6650 Correcting the CEC enclosure operating state
- MAP6660 Operation procedures that do not apply to DS8000
- MAP6670 Viewing information about the managed system
- MAP6680 Backing up HMC critical console data
- MAP6690 Viewing recent management console activity
- MAP66B0 Password management
- MAP66C0 Managed system states displayed by the HMC
- MAP6700 Viewing vital product data
- MAP6710 Viewing progress indicator from previous boot
- MAP6720 Viewing progress indicator history
- MAP6730 Customer access to management console problem
- MAP6F00 Accessing the ASMI
- MAP6F10 Accessing the ASMI using the management console
- MAP6F20 Accessing the ASMI by using a web browser
- MAP6F30 Accessing the ASMI using an ASCII terminal emulator
- MAP6F40 Troubleshooting accessing the ASMI using a Web browser
-
+MAP7xxx range
- MASBUS
- MEDIA
- MEMBRD
- MEMCTLR
- MEMDIMM
- MEMORY
- MESSAGE
- MOVEIOA
- MSG0001
- MSG0002
- MSG0003
- MSG0005
-
+N Procedures
-
+O Procedures
-
+P Procedures
-
+Q Procedures
-
+R Procedures
-
+S Procedures
-
+T Procedures
-
+U Procedures
-
+V Procedures
-
+W Procedures
-
+Messages and codes
-
+Reference