803-XXXX Refcode_803-xxxx

Explanation

A software error occurred while running the diagnostics which could be caused by either hardware or software.

Response

Note: This SRN can also occur if the filesystem is full, particularly in the / , /var , or /tmp directories (verify using the df command at the AIX prompt, make sure %Used is 90% or less for each file system). Run standalone diagnostics. If you get a different SRN, use it in place of the original SRN. If you get the same SRN, use the last three or four digits of the 803- xxx(x) as the FRU and use general problem resolution. If you get no error from the standalone diagnostics, you may have a problem with the software, contact your support center. Note: xxxx corresponds to the last three or four digits of the SRN. If your 803- xxx(x) SRN is not listed, substitute the last three or four digits of the SRN after the dash (-) for xxx(x) , then proceed to the FRU list using the substituted digits as your FRU.

Problem determination

No action is required.