B2001020

Explanation

Firmware for the specified function cannot be loaded. The firmware resource and all associated virtual and/or physical devices will not be available until the issue is resolved.

Response

Generate a platform dump or a non-disruptive hypervisor resource dump and contact the next level of support.

Problem determination

Look in the serviceable event log for errors from around the same time as this event and follow the recovery actions for these errors. If there are no errors in the serviceable event log, continue with the next FRU in the callout list.

Failing Item