HSCI inventory scout services error codes

This section lists the HSCI inventory scout services error codes.

Note: The following codes are provided for reference purposes only. If an unexpected error occurred then contact your next level of support.
Table 1. HSCI inventory scout services error codes
Error code Message Recovery action
0100 No managed systems were detected that are attached to this system console.  
0101 No logical partitions have been defined for this managed system.  
0102 A blank or invalid entry was entered in the partition password field. Enter a valid password value.
0103 A blank or invalid entry was entered in the listening port field. Enter a valid port value.
0104 A blank or invalid entry was entered in the IP address field. Enter a valid IP address value.
0110 The Inventory Scout Services command completed successfully.  
0111 The Inventory Scout Services command request failed
  1. Verify that the removable media is properly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. Contact your next level of support.
0112 The removable media cannot be mounted. Ensure the media is inserted properly in the drive and retry the operation.
  1. Verify that the removable media is properly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. Contact your next level of support.
0113 The media specified is write protected. Adjust the media and retry. Remove write protection and try the operation again.
0114 The Inventory Scout Services request failed. Ensure the removable media is properly inserted in the drive.
  1. Verify that the removable media is properly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. Contact your next level of support.
0115 An error occurred while copying the Inventory Scout Services data. Verify that a blank formatted diskette is inserted properly in the drive and retry the operation.
  1. Verify that the removable media is properly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. Contact your next level of support.
0116 An error occurred while compressing the Inventory Scout Services data. Retry the operation.
  1. Verify that the removable media is properly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. Contact your next level of support.
0117 An error occurred while trying to unmount the media.
  1. Verify that the removable media is properly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. Contact your next level of support.
0118 The Inventory Scout Services daemon was restarted successfully.  
0119 The Inventory Scout Services daemon could not be restarted.
  1. Verify that the removable media is properly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware to determine if there is a hardware problem.
  4. Contact your next level of support.
0120 The internal managed system name is malformed. Exit this task and retry the operation.
  1. Verify that the removable media is properly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. Contact your next level of support.
0121 The Inventory Scout Services request failed. An error occurred while copying data to removable media.
  1. Verify that the removable media is properly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. Contact your next level of support.
0122 The system partitions did not respond to query attempts.
  1. Check that the management console host name and the host name of the partition are fully qualified domain names (not a short host name). If they are not, this must be corrected for remote security to work.
  2. Verify that the network routing is set up so the management console can use ping to reach the partition and vice versa. If one or both cannot be reached from the other, correct the routing.
  3. Ensure that /var is not full on the partition, which would prevent certain processes from running correctly.
  4. Verify that the following filesets have been installed properly on the AIX logical partitions:
    1. rsct.core
    2. csm.client
    3. devices.chrp.base.ServiceRM
  5. Log into one of the logical partitions and issue the following command: lssrc -s ctcas.
  6. If the output shows ctcasd is inoperative, run
    an ls -l command

    on the /var/ct/cfg/ directory.
  7. If the files ct_has.pkf and ct_has.qkf are zero-length, there was an (AIX) installation configuration problem. These zero-length files should be removed.
  8. Then issue the command startsrc -s ctcas.
  9. If the startsrc -s ctcas command does not work, the AIX lpp might not have been installed.
  10. If the output is still blank, shut down and restart the management console.
  11. After the shut down and restart occurs, wait at least 10 minutes before trying again, to ensure all the logical partitions have resynchronized their information with the management console.
  12. If the problem persists, contact your next level of support.