MAP3240 SRC BE34009A ISS DA state save and storage enclosure data collection

SRC BE34009A means that an SS_LRC_FAILURE showstop condition was detected and requires a collection of state save data to assist development in analyzing the error.

MAP3240 Section-1

Procedure

  1. Offload the needed ISS device adapter (DA) state save data:
    1. From the navigation area, click Storage Facility Management > storage facility > SF image.
    2. From the bottom Task area, click Data Collection Tasks > Process ISS DA State Saves.
    3. Select the appropriate ISS DA state saves whose timestamps most closely match that of the serviceable event.
    4. Click Off Load to begin the collection of data for the selected storage facility image.
      A window displays indicating whether the offload process was successful.
  2. Offload the needed storage enclosure state saves data:
    1. From the navigation area, click Storage Facility Management > storage facility > SF image.
    2. From the bottom Task area, click Data Collection Tasks > Process Storage Enclosure State Saves.
    3. Select the storage enclosure state saves within the selected storage facility image.
    4. Click Generate State Saves to begin the collection of data for the selected storage facility image.
    5. A confirmation window opens. Click Yes to generate and offload state saves for the selected storage enclosure.
  3. Contact your next level of support with the location of the state save data.
  4. If the serviceable event that sent you here is still in the open state, close it now and exit this MAP.