(E300xxxx) Licensed Internal Code error codes

The Hardware Management Console (HMC) generates E300xxxx error codes when it fails to retrieve a dump from the managed system. When this SRC occurs in an environment that includes redundant HMCs, a peer HMC might have retrieved the dump. The SRC indicates which type of dump the HMC was attempting to retrieve when the failure occurred.

If you do not find an SRC in the table that follows, contact your next level of support for assistance.
Notes:
  1. The SRCs on this page are from the Power Systems hardware documentation, and the Descriptions apply to a single CEC enclosure or I/O enclosure. The Action and Failing Item fields are modified as appropriate for DS8000® architecture and repair methods.
  2. SRCs missing from the following tables might be found on the Power Systems online documentation. You can use the SRC description as is to define the problem. Do not use the Action and Failing Item without contacting the next level of support first.
  3. To display the Power Systems hardware online documentation, go to the Web site http://www-01.ibm.com/support/knowledgecenter/.
    • In the IBM Systems Hardware Information right content pane, click POWER6 reference codes listing.
Table 1. (E300xxxx) Licensed Internal Code error codes
SRC Description/Action Failing Item
E3006601 The Hardware Management Console (HMC) failed to retrieve a platform system dump. This might be a temporary problem. NEXTLVL
E3006602 The HMC failed to retrieve a dump from the service processor. This might be a temporary problem. NEXTLVL
E3006604 The HMC failed to retrieve a power subsystem dump. This might be a temporary problem. NEXTLVL