(E338xxxx) Licensed Internal Code error in guided maintenance in Service Focal Point

For use by service providers.

An error occurred during the initialization of the components required for performing guided maintenance from Service Focal Point.

If you do not find an SRC in the table that follows, contact your next level of support for assistance.
Notes:
  1. The SRCs on this page are from the Power Systems hardware documentation, and the Descriptions apply to a single CEC enclosure or I/O enclosure. The Action and Failing Item fields are modified as appropriate for DS8000® architecture and repair methods.
  2. SRCs missing from the following tables might be found on the Power Systems online documentation. You can use the SRC description as is to define the problem. Do not use the Action and Failing Item without contacting the next level of support first.
  3. To display the Power Systems hardware online documentation, go to the Web site http://www-01.ibm.com/support/knowledgecenter/.
    • In the IBM Systems Hardware Information right content pane, click POWER6 reference codes listing.
Table 1. (E338xxxx) Licensed Internal Code error in Guided Maintenance in Service Focal Point
SRC Description/Action Failing Item
E3380001 An error occurred during the initialization of the components required for performing guided maintenance from Service Focal Point. NEXTLVL
E3380002 An error occurred during the initialization of the components required for performing guided maintenance from Service Focal Point. NEXTLVL