SRNs 700-xxx through 7C1-117

Note: Some SRNs in this chapter might have 4 rather than 3 digits after the dash (-).
Service Request Number Failing Function Codes Description/Action

(Unless indicated otherwise use MAP0210 General problem resolution)

700-xxx
to
707-xxx
  See SCSI Devices SRNs (ssss-102 to ssss-640).
721-xxx   See SCSI Devices SRNs (ssss-102 to ssss-640).
722-xxx 722 Unknown disk drive type is failing. Action: MAP0210 General problem resolution.
723-xxx 723 Unknown CD-ROM type is failing. Action: MAP0210 General problem resolution.
724-xxx 724 Unknown tape drive failure. Action: MAP0210 General problem resolution.
733-110
to
733-120
733 The Reserve command failed, or the Inquiry command failed. Action: MAP0210 General problem resolution.
733-130
to
733-135
733
media
The Load command failed, or the Unload command failed. Action: MAP0210 General problem resolution.
733-140 733 The Mode Select command failed. Action: MAP0210 General problem resolution.
733-150
to
733-169
733
media
The Test Unit Ready command failed, or the Send Diagnostic command failed. Action: MAP0210 General problem resolution.
733-170
733
B88
media
The Read, Write and Compare test failed. Action: MAP0210 General problem resolution.
733-180
to
733-185
733
media
The Load command failed, or the Unload command failed. Action: MAP0210 General problem resolution.
733-190 733 The Mode Select command failed. Action: MAP0210 General problem resolution.
733-200
733
media
The Test Unit Ready command failed. Action: MAP0210 General problem resolution.
733-210
733
B88
The device configuration failed. Action: MAP0210 General problem resolution.
733-220
to
733-240
733 140 GB 8 mm tape drive failed. Action: MAP0210 General problem resolution.
733-300
733
software
The device configuration failed. Action: MAP0210 General problem resolution.
733-310
B88
733
software
SCSI adapter configuration failed. Action: MAP0210 General problem resolution.
733-320
733
media
Error log analysis indicates a failure. Action: MAP0210 General problem resolution.
733-411
to
733-423
733
B88
software
A reservation conflict occurred. Action: MAP0210 General problem resolution.
733-511
to
733-523
733
B88
The drive returned bad or non-extended sense data. Action: MAP0210 General problem resolution.
733-611
to
733-723
733
B88
software
An adapter, device, or bus I/O error occurred. Action: MAP0210 General problem resolution.
736-101 821 An unexpected adapter error occurred. Action: MAP0210 General problem resolution.
736-102
736
821
An unexpected device or adapter error occurred. Action: MAP0210 General problem resolution.
736-103
736
821
The keyboard reset failed. Action: MAP0210 General problem resolution.
736-104 736 Unknown keyboard. Action: MAP0210 General problem resolution.
736-105
736
821
The keyboard light-on test failed. Action: MAP0210 General problem resolution.
736-106
736
821
The keyboard light-off test failed. Action: MAP0210 General problem resolution.
736-201 821 An unexpected adapter error occurred. Action: MAP0210 General problem resolution.
736-202
736
821
An unexpected device or adapter error occurred. Action: MAP0210 General problem resolution.
736-203
736
821
The read keyboard ID test failed. Action: MAP0210 General problem resolution.
736-204 736 The keyboard layout ID test failed. Action: MAP0210 General problem resolution.
736-205
736
821
The keyboard echo test failed. Action: MAP0210 General problem resolution.
736-206
736
821
The select scan code set test failed. Action: MAP0210 General problem resolution.
736-301 821 An unexpected adapter error occurred. Action: MAP0210 General problem resolution.
736-302
736
821
An unexpected device or adapter error occurred. Action: MAP0210 General problem resolution.
736-303 736 An error occurred in turning on the lamps. Action: MAP0210 General problem resolution.
736-304 736 An error occurred in turning off the lamps. Action: MAP0210 General problem resolution.
736-401 821 An unexpected adapter error occurred. Action: MAP0210 General problem resolution.
736-402
736
821
An unexpected device or adapter error occurred. Action: MAP0210 General problem resolution.
736-403 736 Unable to recognize the keyboard. Action: MAP0210 General problem resolution.
736-404
736
821
The keyboard is failing. Action: MAP0210 General problem resolution.
736-701
736
821
Error configuring the device. Action: MAP0210 General problem resolution.
736-901 821 The error log analysis indicates an adapter failure. Action: MAP0210 General problem resolution.
736-902
736
821
The error log analysis indicates a device failure. Action: MAP0210 General problem resolution.
736-903
736
821
The error log analysis indicates an unknown failure. Action: MAP0210 General problem resolution.
741-xxx   See SCSI Devices SRNs (ssss-102 to ssss-640).
742-101 742 Configuration register test failed. Action: MAP0210 General problem resolution
742-102 742 I/O register test failed. Action: MAP0210 General problem resolution
742-104 742 Internal loopback test failed. Action: MAP0210 General problem resolution
742-105 742 Internal loopback test failed. Action: MAP0210 General problem resolution
742-106 742 External loopback test failed. Action: MAP0210 General problem resolution
742-121 D59 Configuration register test failed. Action: MAP0210 General problem resolution
742-122 D59 I/O register test failed. Action: MAP0210 General problem resolution
742-124 D59 Internal loopback test failed. Action: MAP0210 General problem resolution
742-125 D59 Internal loopback test failed. Action: MAP0210 General problem resolution
742-126 D59 External loopback test failed. Action: MAP0210 General problem resolution
742-141 D60 Configuration register test failed. Action: MAP0210 General problem resolution
742-142 D60 I/O register test failed. Action: MAP0210 General problem resolution
742-144 D60 Internal loopback test failed. Action: MAP0210 General problem resolution
742-145 D60 Internal loopback test failed. Action: MAP0210 General problem resolution
742-160 B08 10Base-T transceiver test failed. Action: MAP0210 General problem resolution
742-161 B09 10Base-2 transceiver test failed. Action: MAP0210 General problem resolution
742-203
742
software
Device configuration failed. Action: MAP0210 General problem resolution
742-223
D59
software
Device configuration failed. Action: MAP0210 General problem resolution
742-224
B08
D59
10 Base-T transceiver test failed. Action: MAP0210 General problem resolution
742-225
B09
D59
10 Base-2 transceiver test failed. Action: MAP0210 General problem resolution
742-243
D60
software
Device configuration failed. Action: MAP0210 General problem resolution
742-700
742
software
Error log analysis indicates a hardware problem. Action: MAP0210 General problem resolution
742-720
D59
software
Error log analysis indicates a hardware problem. Action: MAP0210 General problem resolution
742-740
D60
software
Error log analysis indicates a hardware problem. Action: MAP0210 General problem resolution
745-100
media
745
Recovered error. Action: No action required.
745-200
media
745
Drive Not Ready. Action: Install media, refer to the tape autoloader service information.
745-300
to
745-350
media
745
4-mm Tape Auto Loader problem. Action: Replace media, clean drive, refer to the tape autoloader service information.
745-400
745
magazine
media
General Hardware Failure. Action: Replace media, clean drive, refer to the tape autoloader service information.
745-410
to
745-435
745
media
Internal Hardware Failure Action: Replace drive, refer to the tape autoloader service information.
745-440
745
SCSI
Adapter
SCSI Hardware Failure. Action: Replace drive, refer to the tape autoloader service information.
745-441
to
745-443
745
media
4-mm Tape Auto Loader problem. Action: Replace drive, refer to the tape autoloader service information.
745-444
745
environ-
ment
media
Humidity too High Action: Lower humidity, replace media, refer to the tape autoloader service information.
745-445 clean media drive Drive Requires Cleaning Action: Clean drive, replace media, refer to the tape autoloader service information.
745-460 to 745-465
745
magazine
media
Magazine Movement Failure Action: Check magazine and media, clean rollers, refer to the tape autoloader service information.
745-470
to
745-475
745
magazine
media
Media Insert/Eject Failure Action: Check clean magazine and media, clean rollers, refer to the tape autoloader service information.
745-480
to
745-485
745
magazine
media
Drawer Open/Close Failure Action: Check magazine and media, refer to the tape autoloader service information.
745-500
745
system
Illegal request to drive Action: Software conflict, refer to the tape autoloader service information.
745-600
745
system
Unit Attention Action: Software conflict, media changed, refer to the tape autoloader service information.
745-700
745
media
Not Writeable Action: Check media for write-protect, refer to the tape autoloader service information.
745-800
745
media
Blank Media Action: Check media, refer to the tape autoloader service information.
745-B00
745
SCSI
Adapter
SCSI Interface Failure Action: Check SCSI interface, refer to the tape autoloader service information.
745-D00
745
media
Tape Full Action: Check replace media, refer to the tape autoloader service information.
746-101
221 Enhanced error handling failure on the bus. Action: MAP0210 General problem resolution
746-102
293 Enhanced error handling failure on a PCI-PCI Bridge. Action: MAP0210 General problem resolution
746-103
746
221
Enhanced error handling failure on the adapter. Action: MAP0210 General problem resolution
746-212 746 FIFO empty bit set. Action: MAP0210 General problem resolution
746-213 746 FIFO empty bit clear. Action: MAP0210 General problem resolution
746-214 746 FIFO full bit set. Action: MAP0210 General problem resolution
746-215 746 FIFO full bit clear. Action: MAP0210 General problem resolution
746-216 746 FIFO data miscompare. Action: MAP0210 General problem resolution
746-217 746 SCSI FIFO data miscompare. Action: MAP0210 General problem resolution
746-218 746 SCSI FIFO underflow. Action: MAP0210 General problem resolution
746-219   SCSI parity error. Action: MAP0050 SCSI bus problems
746-220 746 SCSI FIFO flags error. Action: MAP0210 General problem resolution
746-221
746
221
Miscompare during the write/read of the configuration register. Action: MAP0210 General problem resolution
746-222 746 Error during the write/read of the memory register. Action: MAP0210 General problem resolution
746-223
746
Miscompare during the write/read of the memory I/O register. Action: MAP0050 SCSI bus problems
746-224
746
221
SCSI configuration register read or write error. Action: MAP0210 General problem resolution
746-225 746 Adapter POST failed. Action: MAP0210 General problem resolution
746-226   SCSI wrap or PTC failure. Action: MAP0050 SCSI bus problems
746-227
746
221
SCSI adapter test failure. Action: MAP0210 General problem resolution
746-230   Arbitration test failed. Action: MAP0050 SCSI bus problems
746-231   Function could not complete. Action: MAP0050 SCSI bus problems
746-232   SCSI bus data miscompare. Action: MAP0050 SCSI bus problems
746-240   No terminal power. Action: MAP0050 SCSI bus problems
746-242   SCSI bus error. Action: MAP0050 SCSI bus problems
746-301
746
221
The parent device open failed. Action: MAP0210 General problem resolution
746-701 746 Error log analysis indicates a PCI SCSI adapter failure. Action: MAP0210 General problem resolution
746-801   Error log analysis indicates a terminator problem. Action: Run the diagnostics on the adapter in system verification mode. If an SRN is reported, use the SRN to resolve the problem. If an SRN is not reported, use the SCSI service hints in General SCSI configuration checks to resolve the problem.
746-802   Error log analysis indicates that multiple attempts to reset the SCSI bus have timed out. Action: Run the diagnostics on the adapter in System Verification mode. If an SRN is reported, use the SRN to resolve the problem. If an SRN is not reported, use the SCSI service hints in General SCSI configuration checks to resolve the problem.
746-803   Error log analysis indicates that multiple SCSI bus errors have occurred. Action: Run the diagnostics on the adapter in system verification mode. If an SRN is reported, use the SRN to resolve the problem. If an SRN is not reported, use the SCSI service hints in General SCSI configuration checks to resolve the problem.
747-101 221 Enhanced error handling failure on the bus. Action: MAP0210 General problem resolution
747-102 293 Enhanced error handling failure on a PCI-PCI Bridge. Action: MAP0210 General problem resolution
747-103
747
221
Enhanced error handling failure on the adapter. Action: MAP0210 General problem resolution
747-212 747 FIFO empty bit set. Action: MAP0210 General problem resolution
747-213 747 FIFO empty bit clear. Action: MAP0210 General problem resolution
747-214 747 FIFO full bit set. Action: MAP0210 General problem resolution
747-215 747 FIFO full bit clear. Action: MAP0210 General problem resolution
747-216 747 FIFO data miscompare. Action: MAP0210 General problem resolution
747-217 747 SCSI FIFO data miscompare. Action: MAP0210 General problem resolution
747-218 747 SCSI FIFO underflow. Action: MAP0210 General problem resolution
747-219   SCSI parity error. Action: MAP0050 SCSI bus problems
747-220 747 SCSI FIFO flags error. Action: MAP0210 General problem resolution
747-221
747
221
Miscompare during the write/read of the configuration register. Action: MAP0210 General problem resolution
747-222 747 Error during the write/read of the memory register. Action: MAP0210 General problem resolution
747-223 747 Miscompare during the write/read of the memory I/O register. Action: MAP0050 SCSI bus problems
747-224
747
221
SCSI configuration register read or write error. Action: MAP0210 General problem resolution
747-225 747 Adapter POST failed. Action: MAP0210 General problem resolution
747-226   SCSI wrap or PTC failure. Action: MAP0050 SCSI bus problems
747-227
747
221
SCSI adapter test failure. Action: MAP0210 General problem resolution
747-230   Arbitration test failed. Action: MAP0050 SCSI bus problems
747-231   Function could not complete. Action: MAP0050 SCSI bus problems
747-232   SCSI bus data miscompare. Action: MAP0050 SCSI bus problems
747-240   No terminal power. Action: MAP0050 SCSI bus problems
747-242   SCSI bus error. Action: MAP0050 SCSI bus problems
747-301
747
221
The parent device open failed. Action: MAP0210 General problem resolution
747-701 747 Error log analysis indicates a PCI SCSI adapter failure. Action: MAP0210 General problem resolution
747-801
Error log analysis indicates a terminator problem. Action: Run the diagnostics on the adapter in system verification mode. If an SRN is reported, use the SRN to resolve the problem. If an SRN is not reported, use the SCSI service hints in General SCSI configuration checks to resolve the problem.
747-802
Error log analysis indicates that multiple attempts to reset the SCSI bus have timed out. Action: Run the diagnostics on the adapter in system verification mode. If an SRN is reported, use the SRN to resolve the problem. If an SRN is not reported, use the SCSI service hints in General SCSI configuration checks to resolve the problem.
747-803
Error log analysis indicates that multiple SCSI bus errors have occurred. Action: Run the diagnostics on the adapter in system verification mode. If an SRN is reported, use the SRN to resolve the problem. If an SRN is not reported, use the SCSI service hints in General SCSI configuration checks to resolve the problem.
749-xxx 749 7331 Model 205 Tape Library. Refer to service documentation for this device.
757-110 757 The Reserve command failed. Action: MAP0210 General problem resolution
757-120 757 The Inquiry command failed. Action: MAP0210 General problem resolution
757-130
757
media
The Load command failed. Action: MAP0210 General problem resolution
757-135
757
media
The Unload command failed. Action: MAP0210 General problem resolution
757-140 757 The Mode Select command failed. Action: MAP0210 General problem resolution
757-150
757
media
The Test Unit Ready command failed. Action: MAP0210 General problem resolution
757-160
757
media
The Send Diagnostic command failed. Action: MAP0210 General problem resolution
757-169
757
media
The Send Diagnostic command failed. Action: MAP0210 General problem resolution
757-170
757
B88
media
The Read, Write and Compare test failed. Action: MAP0210 General problem resolution
757-180
757
media
The Load command failed. Action: MAP0210 General problem resolution
757-185
757
media
The Unload command failed. Action: MAP0210 General problem resolution
757-190 757 The Mode Select command failed. Action: MAP0210 General problem resolution
757-200
757
media
The Test Unit Ready command failed. Action: MAP0210 General problem resolution
757-210
757
B88
The device configuration failed. Action: MAP0210 General problem resolution
757-220 757 The Release command failed. Action: MAP0210 General problem resolution
757-230 757 The Request Sense command failed. Action: MAP0210 General problem resolution
757-240 757 The Openx command failed. Action: MAP0210 General problem resolution
757-300
757
software
The device configuration failed. Action: MAP0210 General problem resolution
757-310
B88
757
software
SCSI adapter configuration failed. Action: MAP0210 General problem resolution
757-320
757
media
Error log analysis indicates a failure. Action: MAP0210 General problem resolution
757-411 to 757-423
757
B88
software
A reservation conflict occurred. Action: MAP0210 General problem resolution
757-511
to
757-523
757
B88
The drive returned bad or non-extended sense data. Action: MAP0210 General problem resolution
757-611
to
757-623
757
B88
software
An adapter or bus I/O error occurred. Action: MAP0210 General problem resolution
757-711
to
757-723
757
B88
software
A device timeout error occurred. Action: MAP0210 General problem resolution
759-xxx   See. Action: MAP0210 General problem resolution
763-1xx
763
software
221
Problem detected with a device or device data corrupted.
Note: You might need to reinstall ssp.css software.
763-200
to
763-299
ext clock
763
wrap plug
Problem detected with the external clock (SP switch).
Notes:
  1. Refer to your SP Maintenance Information for the external clock FRU part number.
  2. The wrap plug FRU part number is listed under the 763 FFC.
763-2A0
to
763-2A9
763 Problem detected with the internal clock. Action: MAP0210 General problem resolution
763-3xx
763
221
Problem detected with the POS registers. Action: MAP0210 General problem resolution
763-4xx
763
software
TBIC test failed. Action: MAP0210 General problem resolution
763-5xx 763 SRAM test failed. Action: MAP0210 General problem resolution
763-6xx 763 Microprocessor test failed. Action: MAP0210 General problem resolution
763-7xx 763 Interrupt test failed. Action: MAP0210 General problem resolution
763-8xx 763 FIFO test failed. Action: MAP0210 General problem resolution
763-9xx
763
221
Switch-
cable
DMA engine test failed.
Note: Refer to your SP Maintenance Information for the switch cable FRU part number.
763-Ax3
763
terminator
Card wrap test failed.
Note: The terminator FRU part number is listed under the 763 FFC.
Action: MAP0210 General problem resolution
763-Ax4
Switch-
cable
wrap plug
Card wrap test failed.
Notes:
  1. Refer to your SP Maintenance Information for the switch cable FRU part number.
  2. The wrap plug FRU part number is listed under the 763 FFC.
763-xx2 763 Bad adapter card. (except for SRN 763-282) Action: Replace the SP Switch MX Adapter.
764-1xx
764
software
221
Problem detected with a device or device data corrupted.
Note: You might need to reinstall ssp.css software.
764-200 to 764-299
ext clock
764
wrap plug
Problem detected with the external clock (SP switch).
Notes:
  1. Refer to your SP Maintenance Information for the external clock FRU part number.
  2. The wrap plug FRU part number is listed under the 763 FFC.
764-2A0
to
764-2A9
764 Problem detected with the internal clock. Action: MAP0210 General problem resolution
764-3xx
764
221
Problem detected with the POS registers. Action: MAP0210 General problem resolution
764-4xx
764
software
TBIC test failed. Action: MAP0210 General problem resolution
764-5xx 764 SRAM test failed. Action: MAP0210 General problem resolution
764-6xx 764 Microprocessor test failed. Action: MAP0210 General problem resolution
764-7xx 764 Interrupt test failed. Action: MAP0210 General problem resolution
764-8xx 764 FIFO test failed. Action: MAP0210 General problem resolution
764-9xx
764
221
switch-
cable
DMA engine test failed.
Note: Refer to your SP Maintenance Information for the switch cable FRU part number.
764-Ax3
764
terminator
Card wrap test failed.
Note: The terminator FRU part number is listed under the 763 FFC.
764-Ax4
Switch-
cable
wrap plug
Card wrap test failed.
Notes:
  1. Refer to your SP Maintenance Information for the switch cable FRU part number.
  2. The wrap plug FRU part number is listed under the 763 FFC.
764-xx2 764 Bad adapter card. (except for SRN 764-282) Action: Replace the SP Switch MX Adapter.
772-xxx
to
774-xxx
  See SCSI Devices SRNs (ssss-102 to ssss-640).
776-101 D46 External Test Failure. Action: MAP0210 General problem resolution
776-102 240 External Test Failure. Action: MAP0210 General problem resolution
776-103 776 I/O Test Failure. Action: MAP0210 General problem resolution
776-104
776
221
Adapter On-card Test Failure. Action: MAP0210 General problem resolution
776-105 776 Wrap Test Failure. Action: MAP0210 General problem resolution
776-106 D46 Wrap Test Failure. Action: MAP0210 General problem resolution
776-106 776 Enhanced error handling failure on bus. Action: MAP0210 General problem resolution
776-107 776 Enhanced error handling failure on Eads chip. Action: MAP0210 General problem resolution
776-108 776 Enhanced error handling failure on adapter. Action: MAP0210 General problem resolution
776-201
776
221
Configuration Register Test Failure. Action: MAP0210 General problem resolution
776-202
776
221
Wrap Test Failure. Action: MAP0210 General problem resolution
776-203
D46
776
Wrap Test Failure. Action: MAP0210 General problem resolution
776-204
776
221
Connect Test Failure. Action: MAP0210 General problem resolution
776-205
D46
776
External Test Failure. Action: Run advanced diagnostics with wrap test for this resource to obtain correct problem isolation. Action: MAP0210 General problem resolution
776-206
776
221
Wrap Test Failure. Action: MAP0210 General problem resolution
776-301
D46
240
776
External Test Failure. Action: MAP0210 General problem resolution
776-302
D46
776
221
External Test Failure. Action: Run advanced diagnostics with wrap test for this resource to obtain correct problem isolation.
776-303
240
D46
776
External Test Failure. Action: Run advanced diagnostics with wrap test for this resource to obtain correct problem isolation.
776-304
D46
776
221
Connect Wrap Test Failure. Action: MAP0210 General problem resolution
776-305
D46
776
221
Wrap Test Failure. Action: MAP0210 General problem resolution
776-306
D46
776
221
Wrap Test Failure. Action: MAP0210 General problem resolution
776-401
240
D46
776
221
External Test Failure. Action: Run advanced diagnostics with wrap test for this resource to obtain correct problem isolation.
776-404
240
D46
776
221
Connect Test Failure. Action: MAP0210 General problem resolution
776-405
240
D46
776
221
Wrap Test Failure. Action: MAP0210 General problem resolution
776-406
240
D46
776
221
Wrap Test Failure. Action: MAP0210 General problem resolution
776-414
240
D46
776
221
Connect Test Failure. This failure occurs if not connected to a functional Token-Ring network. Action: Run advanced diagnostics for this resource to obtain correct problem isolation.
776-415
240
D46
776
221
Wrap Test Failure. This failure occurs if not connected to a functional Token-Ring network. Action: Run advanced diagnostics for this resource to obtain correct problem isolation.
776-416
240
D46
776
221
Wrap Test Failure. This failure occurs if not connected to a functional Token-Ring network. Action: Run advanced diagnostics for this resource to obtain correct problem isolation.
776-701 776 ELA indicates an adapter error occurred. Action: MAP0210 General problem resolution
776-702
776
221
ELA indicates an adapter check occurred. Action: MAP0210 General problem resolution
776-703
776
221
ELA indicates a DMA failure occurred. Action: MAP0210 General problem resolution
776-704
776
221
ELA indicates a PCI bus failure occurred. Action: MAP0210 General problem resolution
776-705
776
221
ELA indicates a Programmed I/O failure occurred. Action: MAP0210 General problem resolution
776-706 776 ELA indicates a command write failure occurred. Action: MAP0210 General problem resolution
776-707 776 ELA indicates an internal adapter error has occurred. Action: MAP0210 General problem resolution
778-002
software
778
Software error. Action: MAP0210 General problem resolution
778-004
software
778
Software error. Action: MAP0210 General problem resolution
778-009
software
778
Software error. Action: MAP0210 General problem resolution
778-011
software
778
Software error. Action: MAP0210 General problem resolution
778-017
software
778
Software error. Action: MAP0210 General problem resolution
778-019
778
software
Adapter failure. Action: MAP0210 General problem resolution
778-030
778
221
Adapter failure. Action: MAP0210 General problem resolution
778-032
software
778
Software error. Action: MAP0210 General problem resolution
778-033
software
778
Software error. Action: MAP0210 General problem resolution
778-035
778
software
Adapter failure. Action: MAP0210 General problem resolution
778-036
to
778-072
software
778
Software error. Action: MAP0210 General problem resolution
778-073
778
221
Adapter failure. Action: MAP0210 General problem resolution
778-075
software
778
Software error. Action: MAP0210 General problem resolution
778-076
778
software
Software error. Action: MAP0210 General problem resolution
778-301
to
778-D02
778
221
Adapter failure. Action: MAP0210 General problem resolution
778-E01
software
778
Software error. Action: MAP0210 General problem resolution
778-E02
to
778-1401
778
221
Adapter failure. Action: MAP0210 General problem resolution
778-1402
software
778
Software error. Action: MAP0210 General problem resolution
778-1403
to
778-1405
778
221
Adapter failure. Action: MAP0210 General problem resolution
778-1500
778
software
Adapter failure. Action: MAP0210 General problem resolution
778-1600
to
778-1604
778
902
Adapter failure. Action: MAP0210 General problem resolution
778-2501
to
778-2508
778
221
Adapter error. Action: MAP0210 General problem resolution
778-2509
to
778-2511
software
778
Software error. Action: MAP0210 General problem resolution
778-2601
to
778-2602
778
221
Adapter error. Action: MAP0210 General problem resolution
778-2603
software
778
Software error. Action: MAP0210 General problem resolution
77C-xxx   See SCSI Devices SRNs (ssss-102 to ssss-640).
780-101
780
227
Adapter logic test failure. Action: MAP0210 General problem resolution
780-102 780 Adapter logic test failure. Action: MAP0210 General problem resolution
780-109 780 Adapter channel Input/Output test failure. Action: MAP0210 General problem resolution
780-113 780 Adapter Serial Communication Controller (SCC) test failure. Action: MAP0210 General problem resolution
780-114
780
227
Adapter logic test failure. Action: MAP0210 General problem resolution
780-120
780
227
software
Adapter could not be detected or configured. Action: MAP0210 General problem resolution
780-140
271
780
An error was found with the X.21 interface adapter cable. Action: MAP0210 General problem resolution
780-150
272
780
An error was found with the X.24 interface adapter cable. Action: MAP0210 General problem resolution
780-160
273
780
An error was found with the X.35 interface adapter cable. Action: MAP0210 General problem resolution
780-170 780 The adapter hardware failed. Action: MAP0210 General problem resolution
780-180 780 The adapter hardware failed. Action: MAP0210 General problem resolution
780-190 780 The adapter hardware failed. Action: MAP0210 General problem resolution
780-210
780
185
An error was found on the adapter. Action: MAP0210 General problem resolution
780-211
780
227
The adapter card POST test failed. Action: MAP0210 General problem resolution
780-230 780 The adapter card hardware failed. Action: MAP0210 General problem resolution
780-232
780
227
The adapter card hardware failed. Action: MAP0210 General problem resolution
780-240 780 The adapter card hardware failed. Action: MAP0210 General problem resolution
780-250
185
780
An error was found on the adapter. Action: MAP0210 General problem resolution
780-260 780 The adapter card hardware failed. Action: MAP0210 General problem resolution
780-270 780 The adapter card hardware failed. Action: MAP0210 General problem resolution
780-280 780 The adapter card hardware failed. Action: MAP0210 General problem resolution
780-290 780 The adapter card hardware failed. Action: MAP0210 General problem resolution
780-300 780 An adapter error was found during error log analysis. Action: MAP0210 General problem resolution
780-310
780
185
An adapter error was found during error log analysis. Action: MAP0210 General problem resolution
780-320
780
227
An adapter error was found during error log analysis. Action: MAP0210 General problem resolution
780-330
780
227
Error log analysis indicates a hardware problem. Action: MAP0210 General problem resolution
780-400
780
227
A software error was caused by a hardware failure. Action: MAP0210 General problem resolution
780-700
780
227
software
The adapter failed to configure. Action: MAP0210 General problem resolution
780-720 780 Cable wrap test failed. Action: MAP0210 General problem resolution
780-721 780 Port wrap test failed. Action: MAP0210 General problem resolution
780-722 780 Cable wrap test failed. Action: MAP0210 General problem resolution
781-101
781
227
ROS POST adapter software initialization error. Action: MAP0210 General problem resolution
781-102 781 Extended DRAM SIP test failed. Action: MAP0210 General problem resolution
781-103 781 ROS checksum test failed. Action: MAP0210 General problem resolution
781-104
781
227
Adapter download diagnostics failed Action: MAP0210 General problem resolution
781-105
781
227
Memory size test failed. Action: MAP0210 General problem resolution
781-106
781
227
Interface ID test failed. Action: MAP0210 General problem resolution
781-107
781
227
EIB ID test failed. Action: MAP0210 General problem resolution
781-108
781
227
ROS version test failed. Action: MAP0210 General problem resolution
781-109 781 DUSCC register test failed. Action: MAP0210 General problem resolution
781-111 781 DMA register test failed. Action: MAP0210 General problem resolution
781-112 781 X.21 PAL test failed. Action: MAP0210 General problem resolution
781-113 781 External wrap test failed. Action: MAP0210 General problem resolution
781-114
781
227
Twin tail logic test failed. Action: MAP0210 General problem resolution
781-116 254 The RS232 cable wrap test failed. Action: MAP0210 General problem resolution
781-117 253 The RS422A cable wrap test failed. Action: MAP0210 General problem resolution
781-118 257 The V.35 cable wrap test failed. Action: MAP0210 General problem resolution
781-119 260 The X.21 cable wrap test failed. Action: MAP0210 General problem resolution
781-120
781
227
software
The adapter was not detected or could not be configured. test failed. Action: MAP0210 General problem resolution
781-121
781
227
software
The 4-port jumper cable assembly wrap test failed. Action: MAP0210 General problem resolution
781-200 781 The error log analysis indicates the adapter failed. Action: MAP0210 General problem resolution
781-221
781
227
The error log analysis indicates the adapter hardware failed. Action: MAP0210 General problem resolution
781-231
227
No interface card detected. Action: MAP0210 General problem resolution
781-501
B77
B69
227
The power-on self-test (POST) failed. Action: MAP0210 General problem resolution
781-502 B77 The memory module failed. Action: MAP0210 General problem resolution
781-503
781
227
Adapter hardware failure. Action: MAP0210 General problem resolution
781-504 B69 Adapter hardware failure. Action: MAP0210 General problem resolution
781-505
B71
B69
Adapter hardware failure. Action: MAP0210 General problem resolution
781-506
B72
B69
Adapter hardware failure. Action: MAP0210 General problem resolution
781-507
B73
B69
Adapter hardware failure. Action: MAP0210 General problem resolution
781-508
B74
B69
Adapter hardware failure. Action: MAP0210 General problem resolution
781-516
B77
B69
Adapter Test Failure. Action: MAP0210 General problem resolution
781-517
B69
B77
Adapter Test Failure. Action: MAP0210 General problem resolution
781-720
258
781
4-port multiprotocol cable Action: MAP0210 General problem resolution
783-110 783 The Reserve command failed. Action: MAP0210 General problem resolution
783-120 783 The Inquiry command failed. Action: MAP0210 General problem resolution
783-130
783
media
The Load command failed. Action: MAP0210 General problem resolution
783-135
783
media
The Unload command failed. Action: MAP0210 General problem resolution
783-140 783 The Mode Select command failed. Action: MAP0210 General problem resolution
783-150
783
media
The Test Unit Ready command failed. Action: MAP0210 General problem resolution
783-160
783
media
The Send Diagnostic command failed. Action: MAP0210 General problem resolution
783-169
783
media
The Send Diagnostic command failed. Action: MAP0210 General problem resolution
783-170
783
B88
media
The Read, Write and Compare test failed. Action: MAP0210 General problem resolution
783-180
783
media
The Load command failed. Action: MAP0210 General problem resolution
783-185
783
media
The Unload command failed. Action: MAP0210 General problem resolution
783-190 783 The Mode Select command failed. Action: MAP0210 General problem resolution
783-200
783
media
The Test Unit Ready command failed. Action: MAP0210 General problem resolution
783-210
783
B88
The device configuration failed. Action: MAP0210 General problem resolution
783-220 783 The Release command failed. Action: MAP0210 General problem resolution
783-230 783 The Request Sense command failed. Action: MAP0210 General problem resolution
783-240 783 The Openx command failed. Action: MAP0210 General problem resolution
783-300
783
software
The device configuration failed. Action: MAP0210 General problem resolution
783-310
B88
783
software
SCSI adapter configuration failed. Action: MAP0210 General problem resolution
783-320
783
media
Error log analysis indicates a failure. Action: MAP0210 General problem resolution
783-411
to
783-423
783
B88
software
A reservation conflict occurred. Action: MAP0210 General problem resolution
783-511
to
783-523
783
B88
The drive returned bad or non-extended sense data. Action: MAP0210 General problem resolution
783-611
to
783-623
783
B88
software
An adapter or bus I/O error occurred. Action: MAP0210 General problem resolution
783-711
to
783-723
783
B88
software
A device timeout error occurred. Action: MAP0210 General problem resolution
784-xxx   See SCSI Devices SRNs (ssss-102 to ssss-640).
785-111
785
227
Could not do the test because the device driver detected a hardware error. Action: MAP0210 General problem resolution
785-114 785 The register verification test failed. Action: MAP0210 General problem resolution
785-121
785
227
Could not do the test because the device driver detected a hardware error. Action: MAP0210 General problem resolution
785-122
785
227
The data wrap communication test failed. Action: MAP0210 General problem resolution
785-123
785
227
The modem control line test failed. Action: MAP0210 General problem resolution
785-124 785 The memory test failed. Action: MAP0210 General problem resolution
785-151
785
D57
Could not do the test because the device driver detected a hardware error. Action: MAP0210 General problem resolution
785-152
785
D57
The data wrap communication test failed. Action: MAP0210 General problem resolution
785-153
785
D57
The modem control line test failed. Action: MAP0210 General problem resolution
785-171 259 Could not do the test because the device driver detected a hardware error. Action: MAP0210 General problem resolution
785-172 259 The data wrap communication test failed. Action: MAP0210 General problem resolution
785-173 259 The modem control line test failed. Action: MAP0210 General problem resolution
785-181 261 Could not do the test because the device driver detected a hardware error. Action: MAP0210 General problem resolution
785-182 261 The data wrap communication test failed. Action: MAP0210 General problem resolution
785-183 261 The modem control line test failed. Action: MAP0210 General problem resolution
785-251
785
D57
Could not perform because the device driver detected a hardware error. Action: MAP0210 General problem resolution
785-252
785
D57
The data wrap communication test failed. Action: MAP0210 General problem resolution
785-253
785
D57
The modem control line test failed. Action: MAP0210 General problem resolution
785-271
785
D57
Could not perform because the device driver detected a hardware error. Action: MAP0210 General problem resolution
785-272
785
D57
The data wrap communication test failed. Action: MAP0210 General problem resolution
785-273
785
D57
The modem control line test failed. Action: MAP0210 General problem resolution
785-281
785
D57
Could not perform because the device driver detected a hardware error. Action: MAP0210 General problem resolution
785-282
785
D57
The data wrap communication test failed. Action: MAP0210 General problem resolution
785-283
785
D57
The modem control line test failed. Action: MAP0210 General problem resolution
785-481 D57 Could not do the test because the device driver detected a hardware error. Action: MAP0210 General problem resolution
785-482 D57 The data wrap communication test failed. Action: MAP0210 General problem resolution
785-483 D57 The modem control line test failed. Action: MAP0210 General problem resolution
785-901
to
785-920
software
785
An unexpected error occurred that can be attributed to software or hardware. Action: Run diagnostics from a source other than from the disk or a network. If the same error occurs or if the original SRN was not obtained from disk or a network based diagnostics, MAP0210 General problem resolution with a FFC of 785; otherwise, suspect a software problem.
785-921
785
software
The adapter failed to configure. Action: MAP0210 General problem resolution
785-922
to
785-924
software
785
An unexpected error occurred that can be attributed to software or hardware. Action: Run diagnostics from a source other than from the disk or a network. If the same error occurs or if the original SRN was not obtained from disk or a network based diagnostics, MAP0210 General problem resolution with a FFC of 785; otherwise, suspect a software problem.
785-925
785
software
The adapter failed to configure. Action: MAP0210 General problem resolution
785-926
to
785-943
software
785
An unexpected error occurred that can be attributed to software or hardware. Action: Run diagnostics from a source other than from the disk or a network. If the same error occurs or if the original SRN was not obtained from disk or a network based diagnostics, MAP0210 General problem resolution with a FFC of 785; otherwise, suspect a software problem.
786-200
786
D96
227
Initiation failed.
Note: You must determine which of the first two FFCs is installed in the system unit.
Action: MAP0210 General problem resolution
786-210
786
227
The adapter test failed. Action: MAP0210 General problem resolution
786-211
D96
227
The adapter test failed. Action: MAP0210 General problem resolution
786-220
786
Cable
Monitor
The display test failed. Action: MAP0210 General problem resolution
786-221
D96
Cable
Monitor
The display test failed. Action: MAP0210 General problem resolution
786-710
786
227
The ELA indicates HW failure. Action: MAP0210 General problem resolution
786-711
D96
227
The ELA indicates HW failure. Action: MAP0210 General problem resolution
787-100 787 GXT500P Graphics Adapter. Action: MAP0210 General problem resolution
787-101
787
227
GXT500P Graphics Adapter. Action: MAP0210 General problem resolution
787-1AA
787
RGB
Cable
Display
GXT500P Graphics Adapter. Action: MAP0210 General problem resolution
787-1xx 787 GXT500P Graphics Adapter. Action: MAP0210 General problem resolution
787-200 D95 GXT550P Graphics Adapter. Action: MAP0210 General problem resolution
787-201
D95
227
GXT550P Graphics Adapter. Action: MAP0210 General problem resolution
787-2AA
D95
RGB
Cable
Display
GXT550P Graphics Adapter. Action: MAP0210 General problem resolution
787-2xx D95 GXT550P Graphics Adapter. Action: MAP0210 General problem resolution
788-001
788
227
Adapter Error. Action: MAP0210 General problem resolution
788-002
software
788
System Error. Action: MAP0210 General problem resolution
788-003
software
788
System Error. Action: MAP0210 General problem resolution
788-004
788
software
System Error. Action: MAP0210 General problem resolution
789-101 789 Failed to release the device. Action: MAP0210 General problem resolution
789-102 789 Failed to reserve the device. Action: MAP0210 General problem resolution
789-103 789 The device motor failed to start. Action: MAP0210 General problem resolution
789-104 789 Failed to make the device ready. Action: MAP0210 General problem resolution
789-105 789 Failed to get the inquiry data. Action: MAP0210 General problem resolution
789-106 789 The Prevent Media Removal command failed. Action: MAP0210 General problem resolution
789-107 789 The Allow Media Removal command failed. Action: MAP0210 General problem resolution
789-200
789
Optical-
Disk
The optical disk failed to load. Action: Change the media. Run diagnostics on the changed media in system verification mode. If the error reoccurs MAP0210 General problem resolution ; otherwise, replace the media.
789-201
789
Optical-
Disk
Failed to unload the optical disk. Action: Change the media. Run diagnostics on the changed media in system verification mode. If the errors reoccur MAP0210 General problem resolution ; otherwise, replace the media.
789-202
789
Optical-
Disk
The diagnostic test failed. Action: Change the media. Run diagnostics on the changed media in system verification mode. If errors do not reoccur, replace the media; otherwise, run the drive cleaning procedures if applicable and rerun the diagnostics. If errors reoccur, or the drive does not support the cleaning procedures MAP0210 General problem resolution
789-204
789
B88
The device failed to configure. Action: MAP0210 General problem resolution
789-205
789
Optical-
Disk
The Test Unit Ready command failed. Action: Change the media. Run diagnostics on the changed media in system verification mode. If the error reoccurs, MAP0210 General problem resolution ; otherwise, replace the media.
789-206
789
Optical-
Disk
The random write, read and compare test failed. Action: Change the media. Run diagnostics on the changed media in system verification mode. If the errors do not reoccur, replace the media; otherwise, run the drive cleaning procedures if applicable, and rerun diagnostics. If the errors reoccur, or the drive does not support cleaning procedures, MAP0210 General problem resolution
789-207
789
Optical-
Disk
A hardware error occurred. Action: Change the media. Run diagnostics on the changed media in system verification mode. If the errors do not reoccur, replace the media; otherwise, run the drive cleaning procedures if applicable, and rerun diagnostics. If the errors reoccur, or the drive does not support cleaning procedures, MAP0210 General problem resolution
789-208
789
Optical-
Disk
The Mode Sense command failed. Action: Change the media. Run diagnostics on the changed media in system verification mode. If the errors do not reoccur, replace the media; otherwise, run the drive cleaning procedures if applicable, and rerun diagnostics. If the errors reoccur, or the drive does not support cleaning procedures, MAP0210 General problem resolution
789-209
789
Optical-
Disk
The Mode Select command failed. Action: Change the media. Run diagnostics on the changed media in system verification mode. If the errors do not reoccur, replace the media; otherwise, run the drive cleaning procedures if applicable, and rerun diagnostics. If the errors reoccur, or the drive does not support cleaning procedures, MAP0210 General problem resolution
789-300
789
B88
software
A SCSI reservation conflict has occurred. Action: MAP0210 General problem resolution
789-400
789
B88
Cables
software
A SCSI command time out has occurred. Action: MAP0210 General problem resolution
789-401
Optical-
Disk
190
B88
software
An unknown error has occurred. Action: MAP0210 General problem resolution
789-402
Optical-
Disk
190
B88
software
Unit attention condition has occurred. Action: MAP0210 General problem resolution
789-600
Optical-
Disk
ELA indicates that the spare sectors on the disk are exhausted. Action: Backup the media and replace it.
Note: Use the time when the error occurred and the "Spare Sector Availability" service aid to identify the disk that has the error.
789-700
789
Optical-
Disk
The ELA indicates an equipment error. Action: Run diagnostics in system verification mode to isolate the problem. If errors are reported, MAP0210 General problem resolution ; otherwise, the error is due to faulty media. Backup the media and then replace it.
Note: Use the time when the error occurred to identify the faulty media.
789-701
Optical-
Disk
789
ELA indicates an irrecoverable data error. Action: Run diagnostics in system verification mode to isolate the problem. If errors are reported, MAP0210 General problem resolution ; otherwise, the error is due to faulty media. Backup the media and then replace it.
Note: Use the time when the error occurred to identify the faulty media.
789-702
789
B88
Cables
ELA indicates that the adapter detected an error. Action: Use the 7209 Installation and Service information. If the unit checks out to be good, MAP0210 General problem resolution
78B-001
Software
78B
Software error. Action: MAP0210 General problem resolution
78B-002
78B
Software
Adapter failure. Action: MAP0210 General problem resolution
78B-003
78B
227
Adapter failure. Action: MAP0210 General problem resolution
78B-004
78B
Monitor/
Cable
Adapter or display failure. Action: MAP0210 General problem resolution
78B-005
78B
227
Monitor/
Cable
Adapter failure. Action: MAP0210 General problem resolution
78D-001
software
78D
Software error. Action: MAP0210 General problem resolution
78D-002
78D
software
Adapter failure. Action: MAP0210 General problem resolution
78D-003
78D
227
Adapter failure. Action: MAP0210 General problem resolution
78D-004
78D
Monitor/
Cable
Display failure. Action: MAP0210 General problem resolution
78D-005
78D
227
Monitor/
Cable
Adapter failure. Action: MAP0210 General problem resolution
790-101 790 Configuration Register Test failure. Action: MAP0210 General problem resolution
790-102 790 I/O test failure. Action: MAP0210 General problem resolution
790-103 790 Adapter initialization test failure. Action: MAP0210 General problem resolution
790-104 790 Internal wrap test failure. Action: MAP0210 General problem resolution
790-105 790 Internal wrap test failure. Action: MAP0210 General problem resolution
790-106 790 External wrap (10 Mbps) test failure. Action: MAP0210 General problem resolution
790-107 790 Internal wrap test failure. Action: MAP0210 General problem resolution
790-108 790 External wrap (100 Mbps) test failure. Action: MAP0210 General problem resolution
790-109 790 External wrap (10 Mbps) test failure. Action: MAP0210 General problem resolution
790-121 790 Configuration register test failure. Action: MAP0210 General problem resolution
790-122 790 I/O register test failure. Action: MAP0210 General problem resolution
790-124 790 Internal loopback test failure. Action: MAP0210 General problem resolution
790-125 790 Internal loopback test failure. Action: MAP0210 General problem resolution
790-126 790 External loopback test failure. Action: MAP0210 General problem resolution
790-150 B08 10Base-T transceiver test failure. Action: MAP0210 General problem resolution
790-151 B09 10Base-2 transceiver test failure. Action: MAP0210 General problem resolution
790-223
790
software
Device configuration failure. Action: MAP0210 General problem resolution
790-224
B08
790
10 Base-T transceiver test failure. Action: MAP0210 General problem resolution
790-225
B09
790
10 Base-2 transceiver test failure. Action: MAP0210 General problem resolution
790-250
B08
790
10 Base-T transceiver test failure. Action: MAP0210 General problem resolution
790-251
B09
790
10 Base-2 transceiver test failure. Action: MAP0210 General problem resolution
790-701 790 Error Log Analysis indicates that the adapter is not responding to initialization commands. Action: MAP0210 General problem resolution
790-702 790 Error Log Analysis indicates that the device driver has detected a PIO error which it was unable to correct. Action: MAP0210 General problem resolution
790-703 790 Error Log Analysis indicates that the adapter has been shutdown due to an unrecoverable error. Action: MAP0210 General problem resolution
790-704 790 Error Log Analysis indicates a problem with EEPROM on the adapter. Action: MAP0210 General problem resolution
790-720
790
software
Error log analysis indicates a hardware problem. Action: MAP0210 General problem resolution
791-xxx
to
793-xxx
See SCSI Devices SRNs (ssss-102 to ssss-640).
799-101
2C3
799
External wrap test failed on port 0. Action: MAP0210 General problem resolution
799-102
2C3
799
External wrap test failed on port 1. Action: MAP0210 General problem resolution
799-201
799
227
Internal adapter test failed. Action: MAP0210 General problem resolution
799-202
799
227
External wrap test failed on port 0. Action: MAP0210 General problem resolution
799-203
799
227
External wrap test failed on port 1. Action: MAP0210 General problem resolution
799-204
2C3
799
External wrap test failed on port 0. Action: MAP0210 General problem resolution
799-205
2C3
799
External wrap test failed on port 1. Action: MAP0210 General problem resolution
799-206
2C3
799
software
External wrap test failed on port 0. Action: MAP0210 General problem resolution
799-207
2C3
799
software
External wrap test failed on port 1. Action: MAP0210 General problem resolution
799-301
799
227
software
Internal adapter test failed. Action: MAP0210 General problem resolution
799-302
799
227
software
External wrap test failed on port 0. Action: MAP0210 General problem resolution
799-303
799
227
software
External wrap test failed on port 1. Action: MAP0210 General problem resolution
799-304
2C3
799
software
External wrap test failed on port 0. Action: MAP0210 General problem resolution
799-305
2C3
799
software
External wrap test failed on port 1. Action: MAP0210 General problem resolution
799-700
799
software
Error log analysis indicates a hardware problem. Action: MAP0210 General problem resolution