SRNs 801-xxx(x) through 89c-302
Note: Some SRNs in this chapter might have 4 rather than 3 digits
after the dash (-).
| Service Request Number | Failing Function Codes | Description/Action (Unless indicated otherwise use MAP0210 General problem resolution) |
|---|---|---|
| 801-xxxx
|
xxxx E10 227 |
No LED value could be determined for the missing resource. Note: To obtain the FFC substitute
the last three or four digits of the SRN following the dash (-) for xxxx. (The substituted
xxxx is the FFC).
Action: Use MAP0210 General problem resolution. |
| 802-655 | 655 | A resource was not detected that was previously installed. Action: Use MAP0210 General problem resolution. |
| 802-657 | 657 | A resource was not detected that was previously installed. Action: Use MAP0210 General problem resolution. |
| 802-67E | 67E | A resource was not detected that was previously installed. Action: Use MAP0210 General problem resolution. |
| 802-684 | 684
687 |
A potential problem with the RS422 concentrator exists. Action: Use MAP0210 General problem resolution. |
| 802-787 | 787
D95 |
The diagnostics did not detect an installed resource. Action: Use MAP0210 General problem resolution. |
| 802-78D | 78D | A resource was not detected that was previously installed. Action: Use MAP0210 General problem resolution. |
| 802-80c | 80c | A potential problem with an SSA adapter exists. The DS8000® series does not use SSA adapters. Call the next level of support. |
| 802-837 | 837
687 E10 227 |
A potential problem with the Enhanced Remote Async Node exists. Action: Use MAP0210 General problem resolution. |
| 802-2592 | 2592
199 E10 227 |
The DVD-ROM that was previously installed was not detected. Action: Use MAP0210 General problem resolution. |
| 802-xxxx | xxxx
E10 227 |
The diagnostics did not detect an installed resource. Note: To obtain the FFC
substitute the last three or four digits of the SRN following the dash (-) for xxxx. (The
substituted xxxx is the FFC)
. Action: Use MAP0210 General problem resolution. |
| 803-xxxx | xxxx | A software error occurred while running the diagnostics
which could be caused by either hardware or software. Note: This SRN can also
occur if the file system is full, particularly in the / , /var,
or /tmp directories (verify using the df command at the AIX® prompt,
make sure
Action:
Run standalone diagnostics. If you get a different SRN, use it in place of
the original SRN. If you get the same SRN, use the last three or four digits
of the 803-xxx(x) as the FFC and go to MAP0210 General problem resolution.
If you get no error from the standalone diagnostics, you might have a problem
with the software, contact your support center. %Use d is 90% or less for each file system).Note: xxxx corresponds
to the last three or four digits of the SRN. If your 803-xxx(x) SRN
is not listed, substitute the last three or four digits of the SRN after the
dash (-) for xxx(x), and then proceed to the FFC table using the substituted
digits as your FFC.
|
| 807-102 | 807 | A critical failure has occurred on an undefined element. Action: Go to MAP0210 General problem resolution. |
| 807-103 | 807 | Non-critical failure has occurred on an undefined element. Action: Go to MAP0210 General problem resolution. |
| 807-104 | 807 | An unrecoverable failure has occurred on an undefined element. Action: Go to MAP0210 General problem resolution. |
| 807-122 | 807 | A critical power supply failure has occurred. Action: Go to MAP0210 General problem resolution. |
| 807-123 | 807 | A non-critical power supply failure has occurred. Action: Go to MAP0210 General problem resolution. |
| 807-124 | 807 | An unrecoverable power supply failure has occurred. Action: Go to MAP0210 General problem resolution. |
| 807-132 | 807 | A critical fan failure has occurred. Action: Go to MAP0210 General problem resolution. |
| 807-133 | 807 | A non-critical fan failure has occurred. Action: Go to MAP0210 General problem resolution. |
| 807-134 | 807 | An unrecoverable fan failure has occurred. Action: Go to MAP0210 General problem resolution. |
| 807-152 | 807 | A critical repeater card failure has occurred. Action: Go to MAP0210 General problem resolution. |
| 807-153 | 807 | A critical repeater card failure has occurred. Action: Go to MAP0210 General problem resolution. |
| 807-154 | 807 | An unrecoverable repeater card failure has occurred. Action: Go to MAP0210 General problem resolution. |
| 807-162 | 807 | A critical VPD module failure has occurred. Action: Go to MAP0210 General problem resolution. |
| 807-163 | 807 | A critical vpd module failure has occurred. Action: Go to MAP0210 General problem resolution. |
| 807-164 | 807 | An unrecoverable VPD module failure has occurred. Action: Go to MAP0210 General problem resolution. |
| 807-172 | 807 | A critical enclosure services failure has occurred. Action: Go to MAP0210 General problem resolution. |
| 807-173 | 807 | A non-critical enclosure services failure has occurred. Action: Go to MAP0210 General problem resolution. |
| 807-174 | 807 | An unrecoverable enclosure services failure has occurred. Action: Go to MAP0210 General problem resolution. |
| 807-182 | 807 | A critical failure has occurred on a user defined element. Action: Go to MAP0210 General problem resolution. |
| 807-183 | 807 | A non-critical failure has occurred on a user defined element. Action: Go to MAP0210 General problem resolution. |
| 807-184 | 807 | An unrecoverable failure has occurred on a user defined element. Action: Go to MAP0210 General problem resolution. |
| 807-192 | 807 | A critical failure has occurred on a user defined element. Action: Go to MAP0210 General problem resolution. |
| 807-193 | 807 | A non-critical failure has occurred on a user defined element. Action: Go to MAP0210 General problem resolution. |
| 807-194 | 807 | An unrecoverable failure has occurred on a user defined element. Action: Go to MAP0210 General problem resolution. |
| 807-201 | 807
891 |
Device configuration error. Action: Go to MAP0210 General problem resolution. |
| 807-202 | 807
891 |
The enclosure failed to open. Action: Go to MAP0210 General problem resolution. |
| 807-203 | 807
891 |
The enclosure failed to return inquiry data. Action: Go to MAP0210 General problem resolution. |
| 807-204 | 807 | A critical power supply or fan failure has occurred. Action: Go to MAP0210 General problem resolution. |
| 807-205 | 807 | A failure has occurred on a redundant power supply or fan. Action: Go to MAP0210 General problem resolution. |
| 80A-xxx | 80A | A potential problem with an SSA device exists. DS8000 series does not use SSA adapters. Call the next level of support. |
| 814-112 | 814 | The NVRAM test failed. Action: Use MAP0210 General problem resolution. |
| 814-113 | 221 | The VPD test failed. Action: Use MAP0210 General problem resolution. |
| 814-114 | 814 | I/O Card NVRAM test failed. Action: Use MAP0210 General problem resolution. |
| 815-100 | 815 | The floating-point processor test failed. Action: Use MAP0210 General problem resolution. |
| 815-101 | 815 | Floating point processor failed. Action: Use MAP0210 General problem resolution. |
| 815-102 | 815 | Floating point processor failed. Action: Use MAP0210 General problem resolution. |
| 815-200 | 815
7C0 |
Power-on self-test indicates a processor failure. Action: Use MAP0210 General problem resolution. |
| 815-201 | 815 | Processor has a status of failed. Processors with a failed status are deconfigured and therefore cannot be tested or used by the system. Action: Use MAP0210 General problem resolution. |
| 816-140 | 165
816 |
The four-digit display test failed. Action: Use MAP0210 General problem resolution. |
| 817-123 | 817 | The I/O planar time-of-day clock test failed. Action: Use MAP0210 General problem resolution. |
| 817-124 | 817 | Time of day RAM test failed. Action: Use MAP0210 General problem resolution. |
| 817-210 | 817 | The time-of-day clock is at POR. Action: Use MAP0210 General problem resolution. |
| 817-211 | 817
169 |
Time of day POR test failed. Action: Use MAP0210 General problem resolution. |
| 817-212 | 151
816 |
The battery is low. Action: Use MAP0210 General problem resolution. |
| 817-213 | 817 | The real-time clock is not running. Action: Use MAP0210 General problem resolution. |
| 817-215 | 817 | Time of day clock not running test failed. Action: Use MAP0210 General problem resolution. |
| 817-217 | 817
169 |
Time of day clock not running. Action: Use MAP0210 General problem resolution. |
| 821-111 | 821
B31 |
Unexpected results from the test. Action: Use MAP0210 General problem resolution. |
| 821-332 | 821
software |
Cannot open device. Action: Use MAP0210 General problem resolution. |
| 823-111 | 823 | Standard Mouse adapter failed. Action: Use MAP0210 General problem resolution. |
| 823-134 | 823
software |
Cannot open device. Action: Use MAP0210 General problem resolution. |
| 823-211 | 925
823 |
Standard mouse adapter failed. Action: Use MAP0210 General problem resolution. |
| 824-220 | B10
824 |
The tablet adapter fuse failed. Action: Use MAP0210 General problem resolution. |
| 824-331 | 824
227 |
An unexpected error occurred. Action: Use MAP0210 General problem resolution. |
| 824-332 | 824
227 |
The enable/disable device test failed. Note: Ensure that
the wrap plug was not attached when the test was run. If the wrap plug was
attached, remove it, and rerun the test.
Action: Use MAP0210 General problem resolution. |
| 824-333 | 824 | The internal wrap test failed. Action: Use MAP0210 General problem resolution. |
| 824-334 | B10
824 |
The tablet adapter fuse failed. Action: Use MAP0210 General problem resolution. |
| 824-441 | 824 | An unexpected error occurred. Action: Use MAP0210 General problem resolution. |
| 824-442 | 824 | The wrap test failed. Action: Use MAP0210 General problem resolution. |
| 824-450 | 227 | Software error caused by hardware failure. Action: Use MAP0210 General problem resolution. |
| 824-461 | 227 | The error log analysis indicates a hardware failure. Action: Use MAP0210 General problem resolution. |
| 824-511 | 824 | An unexpected error occurred. Action: Use MAP0210 General problem resolution. |
| 824-512 | 824 | Tablet adapter reset test failed. Action: Use MAP0210 General problem resolution. |
| 824-522 | B10
824 |
Adapter fuse failure. Action: Use MAP0210 General problem resolution. |
| 824-523 | 824 | Device cannot be configured. Action: Use MAP0210 General problem resolution. |
| 824-524 | 824
software |
Cannot open device. Action: Use MAP0210 General problem resolution. |
| 826-111 | 221 | Cannot run the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 826-112 | 221 | Unable to determine the type of adapter from the VPD. Action: Use MAP0210 General problem resolution. |
| 826-113 | 826 | The VPD verification test failed. Action: Use MAP0210 General problem resolution. |
| 826-114 | 826 | The register verification test failed. Action: Use MAP0210 General problem resolution. |
| 826-121 | 221 | Cannot run the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 826-122 | 221 | The data-wrap communications test failed. Action: Use MAP0210 General problem resolution. |
| 826-123 | 221 | The modem control line test failed. Action: Use MAP0210 General problem resolution. |
| 826-131 | 221 | Cannot run the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 826-132 | 221 | The data wrap communications test failed. Action: Use MAP0210 General problem resolution. |
| 826-133 | 221 | The modem control line test failed. Action: Use MAP0210 General problem resolution. |
| 826-161 | 252 | Cannot run the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 826-162 | 252 | The data wrap communications test failed. Action: Use MAP0210 General problem resolution. |
| 826-163 | 252 | The modem control line test failed. Action: Use MAP0210 General problem resolution. |
| 826-171 | 259 | Cannot run the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 826-172 | 259 | The data wrap communications test failed. Action: Use MAP0210 General problem resolution. |
| 826-173 | 259 | The modem control line test failed. Action: Use MAP0210 General problem resolution. |
| 826-181 | 261 | Cannot run the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 826-182 | 261 | The data wrap communications test failed. Action: Use MAP0210 General problem resolution. |
| 826-183 | 261 | The modem control line test failed. Action: Use MAP0210 General problem resolution. |
| 826-271 | 826
259 |
Cannot run the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 826-272 | 826
259 |
The data wrap communications test failed. Action: Use MAP0210 General problem resolution. |
| 826-273 | 826
259 |
The modem control line test failed. Action: Use MAP0210 General problem resolution. |
| 826-281 | 826
259 |
Cannot run the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 826-282 | 826
259 |
The data wrap communications test failed. Action: Use MAP0210 General problem resolution. |
| 826-283 | 826
259 |
The modem control line test failed. Action: Use MAP0210 General problem resolution. |
| 826-321 | 826 | Cannot run the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 826-322 | 826 | The data wrap communications test failed. Action: Use MAP0210 General problem resolution. |
| 826-323 | 826 | The modem control line test failed. Action: Use MAP0210 General problem resolution. |
| 826-331 | 826 | Cannot run the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 826-332 | 826 | The data wrap communications test failed. Action: Use MAP0210 General problem resolution. |
| 826-333 | 826 | The modem control line test failed. Action: Use MAP0210 General problem resolution. |
| 826-371 | 826 | Cannot run the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 826-372 | 826 | The data wrap communications test failed. Action: Use MAP0210 General problem resolution. |
| 826-373 | 826 | The modem control line test failed. Action: Use MAP0210 General problem resolution |
| 826-381 | 826 | Could not do the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution |
| 826-382 | 826 | The data wrap communication test failed. Action: Use MAP0210 General problem resolution. |
| 826-383 | 826 | The modem control line test failed. Action: Use MAP0210 General problem resolution |
| 826-481 | D56 | Could not do the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 826-482 | D56 | The data wrap communication test failed. Action: Use MAP0210 General problem resolution |
| 826-483 | D56 | The modem control line test failed. Action: Use MAP0210 General problem resolution. |
| 826-581 | 826
D56 |
Could not do the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution |
| 826-582 | 826
D56 |
The data wrap communication test failed. Action: Use MAP0210 General problem resolution |
| 826-583 | 826
D56 |
The modem control line test failed. Action: Use MAP0210 General problem resolution |
| 826-901
to 826-920 |
software
826 |
An unexpected error occurred that can be attributed to software or hardware. Action: Run diagnostics from a source other than from the disk or a network. If the same error occurs or if the original SRN was not obtained from disk or a network based diagnostics, use MAP0210 General problem resolution with a FFC of 826; otherwise, suspect a software problem. |
| 826-921 | 826
software |
The adapter failed to configure. Action: Use MAP0210 General problem resolution |
| 826-922
to 826-924 |
software
826 |
An unexpected error occurred that can be attributed to software or hardware. Action: Run diagnostics from a source other than from the disk or a network. If the same error occurs or if the original SRN was not obtained from disk or a network based diagnostics, use MAP0210 General problem resolution with a FFC of 826; otherwise, suspect a software problem. |
| 826-925 | 826
software |
The adapter failed to configure. Action: Use MAP0210 General problem resolution |
| 826-926
to 826-943 |
software
826 |
An unexpected error occurred that can be attributed to software or hardware. Action: Run diagnostics from a source other than from the disk or a network. If the same error occurs or if the original SRN was not obtained from disk or a network based diagnostics, use MAP0210 General problem resolution with a FFC of 826; otherwise, suspect a software problem. |
| 827-112 | 221 | The parallel port data register write/read test failed. Action: Use MAP0210 General problem resolution. |
| 827-121 | 827 | Cannot run the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 827-122 | 827 | The parallel port data register write/read test failed. Action: Use MAP0210 General problem resolution. |
| 827-123 | 827 | The parallel port control register write/read test failed. Action: Use MAP0210 General problem resolution. |
| 827-124 | 827 | The parallel port data register read test failed. Action: Use MAP0210 General problem resolution. |
| 827-125 | 827 | The parallel port control register read test failed. Action: Use MAP0210 General problem resolution. |
| 827-126 | 827 | The parallel port control register read test failed. Action: Use MAP0210 General problem resolution. |
| 827-131 | 827 | Cannot run the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 827-132 | 827 | The control port register direction bit (write) test with BIDI enabled failed. Action: Use MAP0210 General problem resolution. |
| 827-133 | 827 | The control port register direction bit (read) test with BIDI enabled failed. Action: Use MAP0210 General problem resolution. |
| 827-141 | 827 | Cannot run the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 827-142 | 827 | The parallel port control register write/read test with BIDI enabled failed. Action: Use MAP0210 General problem resolution. |
| 827-151 | 221 | Cannot run the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 827-152 | 827 | The parallel port status register read test failed. Action: Use MAP0210 General problem resolution. |
| 827-161 | 827 | Cannot run the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 827-162 | 221 | The parallel port interrupt test failed. Action: Use MAP0210 General problem resolution. |
| 827-163 | 221 | The parallel port interrupt test failed. Action: Use MAP0210 General problem resolution. |
| 827-201 | 827 | The extend control register of the parallel port failed a read/write test. Action: Use MAP0210 General problem resolution. |
| 827-202 | 827 | Input/output to the FIFO (without interrupts) failed. Action: Use MAP0210 General problem resolution. |
| 827-203 | 827 | Input/output to the FIFO (with interrupts) failed. Action: Use MAP0210 General problem resolution. |
| 827-204 | 827 | Direct memory access to the FIFO failed. Action: Use MAP0210 General problem resolution. |
| 828-501 | 828 | The diskette adapter test failed. Action: Use MAP0210 General problem resolution. |
| 82C-102 | 82C | Adapter test failed. Action: Use MAP0210 General problem resolution. |
| 82C-104 | 82C
725 |
Display test failed. Action: Use MAP0210 General problem resolution. |
| 831-111 | 221 | Cannot run the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 831-112 | 221 | Unable to determine the type of adapter from the VPD. Action: Use MAP0210 General problem resolution. |
| 831-113 | 831 | The VPD verification test failed. Action: Use MAP0210 General problem resolution. |
| 831-114 | 831 | The register verification test failed. Action: Use MAP0210 General problem resolution. |
| 831-121 | 221 | Cannot run the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 831-122 | 221 | The data wrap communications test failed. Action: Use MAP0210 General problem resolution. |
| 831-123 | 221 | The modem control line test failed. Action: Use MAP0210 General problem resolution. |
| 831-131 | 221 | Cannot run the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 831-132 | 221 | The data wrap communications test failed. Action: Use MAP0210 General problem resolution. |
| 831-133 | 221 | The modem control line test failed. Action: Use MAP0210 General problem resolution. |
| 831-161 | 252 | Cannot run the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 831-162 | 252 | The data wrap communications test failed. Action: Use MAP0210 General problem resolution. |
| 831-163 | 252 | The modem control line test failed. Action: Use MAP0210 General problem resolution. |
| 831-164 | 221
252 |
Cannot run the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 831-165 | 221
252 |
The data wrap communications test failed. Action: Use MAP0210 General problem resolution. |
| 831-166 | 221
252 |
The modem control line test failed. Action: Use MAP0210 General problem resolution. |
| 831-171 | 259 | Cannot run the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 831-172 | 259 | The data wrap communications test failed. Action: Use MAP0210 General problem resolution. |
| 831-173 | 259 | The modem control line test failed. Action: Use MAP0210 General problem resolution. |
| 831-181 | 261 | Cannot run the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 831-182 | 261 | The data wrap communications test failed. Action: Use MAP0210 General problem resolution. |
| 831-183 | 261 | The modem control line test failed. Action: Use MAP0210 General problem resolution. |
| 831-271 | 831
259 |
Cannot run the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 831-272 | 831
259 |
The data wrap communication test failed. Action: Use MAP0210 General problem resolution. |
| 831-273 | 831
259 |
The modem control line test failed. Action: Use MAP0210 General problem resolution. |
| 831-281 | 831
259 |
Cannot run the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 831-282 | 831
259 |
The data wrap communications test failed. Action: Use MAP0210 General problem resolution. |
| 831-283 | 831
259 |
The modem control line test failed. Action: Use MAP0210 General problem resolution. |
| 831-321 | 831 | Cannot run the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 831-322 | 831 | The data wrap communications test failed. Action: Use MAP0210 General problem resolution. |
| 831-323 | 831 | The modem control line test failed. Action: Use MAP0210 General problem resolution. |
| 831-331 | 831 | Cannot run the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 831-332 | 831 | The data wrap communications test failed. Action: Use MAP0210 General problem resolution. |
| 831-333 | 831 | The modem control line test failed. Action: Use MAP0210 General problem resolution. |
| 831-371 | 831 | Cannot run the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 831-372 | 831 | The data wrap communications test failed. Action: Use MAP0210 General problem resolution. |
| 831-373 | 831 | The modem control line test failed. Action: Use MAP0210 General problem resolution. |
| 831-381 | 831 | Cannot run the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 831-382 | 831 | The data wrap communications test failed. Action: Use MAP0210 General problem resolution. |
| 831-383 | 831 | The modem control line test failed. Action: Use MAP0210 General problem resolution. |
| 831-481 | D56 | Could not do the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 831-482 | D56 | The data wrap communication test failed. Action: Use MAP0210 General problem resolution. |
| 831-483 | D56 | The modem control line test failed. Action: Use MAP0210 General problem resolution. |
| 831-581 | 831
D56 |
Could not do the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 831-582 | 831
D56 |
The data wrap communication test failed. Action: Use MAP0210 General problem resolution. |
| 831-583 | 831
D56 |
The modem control line test failed. Action: Use MAP0210 General problem resolution. |
| 831-901
to 831-920 |
software
831 |
An unexpected error occurred that can be attributed to software or hardware. Action: Run diagnostics from a source other than from the disk or a network. If the same error occurs or if the original SRN was not obtained from disk or a network based diagnostics, use MAP0210 General problem resolution with a FFC of 831; otherwise, suspect a software problem. |
| 831-921 | 831
software |
The adapter failed to configure. Action: Use MAP0210 General problem resolution. |
| 831-922
to 831-924 |
software
831 |
An unexpected error occurred that can be attributed to software or hardware. Action: Run diagnostics from a source other than from the disk or a network. If the same error occurs or if the original SRN was not obtained from disk or a network based diagnostics, useMAP0210 General problem resolution with a FFC of 831; otherwise, suspect a software problem. |
| 831-925 | 831
software |
The adapter failed to configure. Action: Use MAP0210 General problem resolution. |
| 831-926
to 831-943 |
software
831 |
An unexpected error occurred that can be attributed to software or hardware. Action: Run diagnostics from a source other than from the disk or a network. If the same error occurs or if the original SRN was not obtained from disk or a network based diagnostics, use MAP0210 General problem resolution with a FFC of 831; otherwise, suspect a software problem. |
| 832-xxxx | xxxx | I/O bridge/device internal error Note: xxxx represents
the last 3 or 4 digits of the SRN after the dash (-).
Action: Use MAP0210 General problem resolution. |
| 833-xxxx | xxxx
296 2C9 |
PCI device address parity error, PCI device data parity
error, or PCI device abort error. The diagnostics screen indicates the actual
error. Note: xxxx represents the last 3 or 4 digits of the SRN after
the dash (-).
Action: Use MAP0210 General problem resolution. |
| 836-101 | 836 | Cannot run the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 836-111 | 836
227 |
Cannot run test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 836-112 | 836
227 |
Unable to determine the type of adapter from the VPD. Action: Use MAP0210 General problem resolution. |
| 836-113 | 836 | The VPD verification test failed. Action: Use MAP0210 General problem resolution. |
| 836-114 | 836 | The register verification test failed. Action: Use MAP0210 General problem resolution. |
| 836-115 | 836 | The VPD verification test failed. Action: Use MAP0210 General problem resolution. |
| 836-116 | B54
836 |
The 128-port controller line test failed. Action: Use MAP0210 General problem resolution. |
| 836-117 | 684 | Remote Async Node test failed. Action: Use MAP0210 General problem resolution. |
| 836-118 | 837 | Remote async node test failed. Action: Use MAP0210 General problem resolution. |
| 836-119 | 836 | Sync line termination test failed. Action: Use MAP0210 General problem resolution. |
| 836-151 | 837 | Cannot run the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 836-152 | 837 | The data wrap communications test failed. Action: Use MAP0210 General problem resolution. |
| 836-153 | 837 | The modem control line test failed. Action: Use MAP0210 General problem resolution. |
| 836-154 | 684
836 |
Cannot run the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 836-155 | 684
836 152 |
The data wrap communications test failed. Action: Use MAP0210 General problem resolution. |
| 836-161 | C22 | Cannot run the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 836-162 | C22 | The data wrap communications test failed. Action: Use MAP0210 General problem resolution. |
| 836-163 | C22 | The modem control line test failed. Action: Use MAP0210 General problem resolution. |
| 836-164 | D06 | The data wrap communication test failed. Action: Use MAP0210 General problem resolution. |
| 836-171 | 259 | Cannot run the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 836-172 | 259 | The data wrap communications test failed. Action: Use MAP0210 General problem resolution. |
| 836-173 | 259 | The modem control line test failed. Action: Use MAP0210 General problem resolution. |
| 836-174 | 263 | Cannot run the test because the device driver detected a hardware error while running the Printer/Terminal cable wrap test. Action: Use MAP0210 General problem resolution. |
| 836-175 | 263 | The data wrap communications test failed while running the Printer/Terminal cable wrap test. Action: Use MAP0210 General problem resolution. |
| 836-181 | 261 | Cannot run the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 836-182 | 261 | The data wrap communications test failed. Action: Use MAP0210 General problem resolution. |
| 836-183 | 261 | The modem control line test failed. Action: Use MAP0210 General problem resolution. |
| 836-251 | 836
837 |
Cannot run the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 836-252 | 836
837 |
The data wrap communications test failed. Action: Use MAP0210 General problem resolution. |
| 836-253 | 836
837 |
The modem control line test failed. Action: Use MAP0210 General problem resolution. |
| 836-254 | 836
837 |
Cannot run the test because the device driver detected a hardware error while running the Remote Async Node wrap test. Action: Use MAP0210 General problem resolution. |
| 836-255 | 836
684 |
The data wrap communications test failed while running the Remote Async Node wrap test. Action: Use MAP0210 General problem resolution. |
| 836-271 | 836
837 |
Cannot run the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 836-272 | 836
837 |
The data wrap communications test failed. Action: Use MAP0210 General problem resolution. |
| 836-273 | 836
837 |
The modem control line test failed. Action: Use MAP0210 General problem resolution. |
| 836-274 | 836
684 |
Cannot run the test because the device driver detected a hardware error while running the Printer/Terminal cable wrap test. Action: Use MAP0210 General problem resolution. |
| 836-275 | 836
684 |
The data wrap communications test failed while running the Printer/Terminal cable wrap test. Action: Use MAP0210 General problem resolution. |
| 836-281 | 836
837 |
Cannot run the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 836-282 | 836
837 |
The data wrap communication test failed. Action: Use MAP0210 General problem resolution. |
| 836-283 | 836
837 |
The modem control line test failed. Action: Use MAP0210 General problem resolution. |
| 836-481 | D56 | Could not do the test because the device driver detected a hardware error. Action: Use MAP0210 General problem resolution. |
| 836-482 | D56 | The data wrap communication test failed. Action: Use MAP0210 General problem resolution. |
| 836-483 | D56 | The modem control line test failed. Action: Use MAP0210 General problem resolution. |
| 836-901
to 836-920 |
software
836 |
An unexpected error occurred that can be attributed to software or hardware. Action: Run diagnostics from a source other than from the disk or a network. If the same error occurs or if the original SRN was not obtained from disk or a network based diagnostics, use MAP0210 General problem resolution with a FFC of 836; otherwise, suspect a software problem. |
| 836-921 | 836
software |
The adapter failed to configure. Action: Use MAP0210 General problem resolution. |
| 836-922
to 836-924 |
software
836 |
An unexpected error occurred that can be attributed to software or hardware. Action: Run diagnostics from a source other than from the disk or a network. If the same error occurs or if the original SRN was not obtained from disk or a network based diagnostics, use MAP0210 General problem resolution with a FFC of 836; otherwise, suspect a software problem. |
| 836-925 | 836
software |
The adapter failed to configure. Action: Use MAP0210 General problem resolution. |
| 836-926
to 836-943 |
software
836 |
An unexpected error occurred that can be attributed to software or hardware. Action: Run diagnostics from a source other than from the disk or a network. If the same error occurs or if the original SRN was not obtained from disk or a network based diagnostics, use MAP0210 General problem resolution with a FFC of 836; otherwise, suspect a software problem. |
| 840-101 | 221 | Enhanced error handling failure on the bus. Action: Use MAP0210 General problem resolution. |
| 840-102 | 293 | Enhanced error handling failure on a PCI-PCI Bridge. Action: Use MAP0210 General problem resolution. |
| 840-103 | 840
221 |
Enhanced error handling failure on the adapter. Action: Use MAP0210 General problem resolution. |
| 840-212 | 840 | FIFO empty bit set. Action: Use MAP0210 General problem resolution. |
| 840-213 | 840 | FIFO empty bit clear. Action: Use MAP0210 General problem resolution. |
| 840-214 | 840 | FIFO full bit set. Action: Use MAP0210 General problem resolution. |
| 840-215 | 840 | FIFO full bit clear. Action: Use MAP0210 General problem resolution. |
| 840-216 | 840 | FIFO data miscompare. Action: Use MAP0210 General problem resolution. |
| 840-217 | 840 | SCSI FIFO data miscompare. Action: Use MAP0210 General problem resolution. |
| 840-218 | 840 | SCSI FIFO underflow. Action: Use MAP0210 General problem resolution. |
| 840-219 | SCSI parity error. Action: Use MAP0050 SCSI bus problems. | |
| 840-220 | 840 | SCSI FIFO flags error. Action: Use MAP0210 General problem resolution. |
| 840-221 | 840
221 |
Miscompare during the write/read of the configuration register. Action: Use MAP0210 General problem resolution. |
| 840-222 | 840 | Error during the write/read of the memory register. Action: Use MAP0210 General problem resolution. |
| 840-223 | 840 | Miscompare during the write/read of the memory I/O register. Action: Use MAP0050 SCSI bus problems. |
| 840-224 | 840
221 |
SCSI configuration register read or write error. Action: Use MAP0210 General problem resolution. |
| 840-225 | 840 | Adapter POST failed. Action: Use MAP0210 General problem resolution. |
| 840-226 | SCSI wrap or PTC failure. Action: Go to MAP0050 SCSI bus problems. | |
| 840-227 | 840
221 |
SCSI adapter test failure. Action: Use MAP0210 General problem resolution. |
| 840-230 | Arbitration test failed. Action: Go to MAP0050 SCSI bus problems. | |
| 840-231 | Function could not complete. Action: Go to MAP0050 SCSI bus problems. | |
| 840-232 | SCSI bus data miscompare. Action: Go to MAP0050 SCSI bus problems. | |
| 840-240 | No terminal power. Action: Go to MAP0050 SCSI bus problems. | |
| 840-242 | SCSI bus error. Action: Go to MAP0050 SCSI bus problems. | |
| 840-301 | 840
221 |
The parent device open failed. Action: Use MAP0210 General problem resolution. |
| 840-701 | 840 | Error log analysis indicates a PCI SCSI adapter failure. Action: Use MAP0210 General problem resolution. |
| 840-801 | Error log analysis indicates a terminator problem. Action: Run the diagnostics on the adapter in System Verification mode. If an SRN is reported, use the SRN to resolve the problem. If an SRN is not reported, use the SCSI service hints in General SCSI configuration checks to resolve the problem. | |
| 840-802 | Error log analysis indicates that multiple attempts to reset the SCSI bus have timed out. Action: Run the diagnostics on the adapter in System Verification mode. If an SRN is reported, use the SRN to resolve the problem. If an SRN is not reported, use the SCSI service hints in General SCSI configuration checks to resolve the problem. | |
| 840-803 | Error log analysis indicates that multiple SCSI bus errors have occurred. Action: Run the diagnostics on the adapter in System Verification mode. If an SRN is reported, use the SRN to resolve the problem. If an SRN is not reported, use the SCSI service hints in General SCSI configuration checks to resolve the problem. | |
| 844-xxx series | 844 | A 7135 controller problem is indicated. Action: Use 7135 documentation. |
| 845-xxx series | 845 | A 7135 DASD drawer problem is indicated. Action: Use 7135 documentation. |
| 846-xxx series | 846 | A 7135 DASD drawer problem is indicated. Action: Use 7135 documentation. |
| 868-101 | 221 | Enhanced error handling failure on the bus. Action: Use MAP0210 General problem resolution. |
| 868-102 | 293 | Enhanced error handling failure on a PCI-PCI Bridge. Action: Use MAP0210 General problem resolution. |
| 868-103 | 868
221 |
Enhanced error handling failure on the adapter. Action: Use MAP0210 General problem resolution. |
| 868-110 | 221 | The adapter diagnostic subcommand test failed. Action: Use MAP0210 General problem resolution. |
| 868-130 | 279 | The adapter fuse test failed. Action: Use MAP0210 General problem resolution. |
| 868-140 | 868 | The wrap test failed. Action: Use MAP0210 General problem resolution. |
| 868-150 | 868 | The BCR registers write/read test failed. Action: Use MAP0210 General problem resolution. |
| 868-160 | 868 | The POS registers write/read test failed. Action: Use MAP0210 General problem resolution. |
| 868-170 | 868 | The internal/external reset test failed. Action: Use MAP0210 General problem resolution. |
| 868-180 | 279
868 |
The adapter command timed out. Note: Check the fuse before
replacing.
Action: Use MAP0210 General problem resolution. |
| 868-190 | 221 | A software error was caused by a hardware failure. Action: Use MAP0210 General problem resolution. |
| 868-191 | 868 | Analysis of the error log indicates a problem with the hardware. Action: Use MAP0210 General problem resolution. |
| 868-192 | 221 | Analysis of the error log indicates a problem with the hardware. Action: Use MAP0210 General problem resolution. |
| 868-193 | 279 | Analysis of the error log indicates a problem with the hardware. Action: Use MAP0210 General problem resolution. |
| 868-194 | 868 | Analysis of the error log indicates a problem with the hardware. Action: Use MAP0210 General problem resolution. |
| 868-200 | 868 | ROM CRC error. Action: Use MAP0210 General problem resolution. |
| 868-201 | 868 | Adapter RAM error. Action: Use MAP0210 General problem resolution. |
| 868-202 | 868 | The control logic failed. Action: Use MAP0210 General problem resolution. |
| 868-203 | 868 | The control logic failed. Action: Use MAP0210 General problem resolution. |
| 868-204 | 868 | The control logic failed. Action: Use MAP0210 General problem resolution. |
| 868-205 | 868 | The control logic failed. Action: Use MAP0210 General problem resolution. |
| 868-206 | 868 | Diagnostics completed with a previous error. Action: Use MAP0210 General problem resolution. |
| 868-211 | 279
868 software |
The device failed to configure. Action: Use MAP0210 General problem resolution. |
| 868-212 | 868 | FIFO empty bit set. Action: Use MAP0210 General problem resolution. |
| 868-213 | 868 | FIFO empty bit clear. Action: Use MAP0210 General problem resolution. |
| 868-214 | 868 | FIFO full bit set. Action: Use MAP0210 General problem resolution. |
| 868-215 | 868 | FIFO full bit clear. Action: Use MAP0210 General problem resolution. |
| 868-216 | 868 | FIFO data miscompare. Action: Use MAP0210 General problem resolution. |
| 868-217 | 868 | SCSI FIFO data miscompare. Action: Use MAP0210 General problem resolution. |
| 868-218 | 868 | SCSI FIFO underflow. Action: Use MAP0210 General problem resolution. |
| 868-219 | SCSI parity error. Action: Go to MAP0050 SCSI bus problems. Action: Use MAP0210 General problem resolution. | |
| 868-220 | 868 | SCSI FIFO flags error. Action: Use MAP0210 General problem resolution. |
| 868-221 | 868
221 |
Miscompare during the write/read of the configuration register. Action: Use MAP0210 General problem resolution. |
| 868-222 | 868 | Error during the write/read of the memory register. Action: Use MAP0210 General problem resolution. |
| 868-223 | 868 | Miscompare during the write/read of the memory I/O register. Action: Go to MAP0050 SCSI bus problems. |
| 868-224 | 868
221 |
SCSI configuration register read or write error. Action: Use MAP0210 General problem resolution. |
| 868-225 | 868 | Adapter POST failed. Action: Use MAP0210 General problem resolution. |
| 868-226 | SCSI wrap or PTC failure. Action: Go to MAP0050 SCSI bus problems. | |
| 868-227 | 868
221 |
SCSI adapter test failure. Action: Use MAP0210 General problem resolution. |
| 868-230 | Arbitration test failed. Action: Go to MAP0050 SCSI bus problems. | |
| 868-231 | Function could not complete. Action: Go to MAP0050 SCSI bus problems. | |
| 868-232 | SCSI bus data miscompare. Action: Go to MAP0050 SCSI bus problems. | |
| 868-240 | No terminal power. Action: Go to MAP0050 SCSI bus problems. | |
| 868-242 | SCSI bus error. Action: Go to MAP0050 SCSI bus problems. | |
| 868-301 | 868
221 |
Configuration open failed for parent bus. Action: Use MAP0210 General problem resolution. |
| 868-701 | 868 | Error log analysis indicates a PCI SCSI adapter failure. Action: Use MAP0210 General problem resolution. |
| 868-801 | Error log analysis indicates a terminator problem. Action: Run the diagnostics on the adapter in System Verification mode. If an SRN is reported, use the SRN to resolve the problem. If an SRN is not reported, use the SCSI service hints in General SCSI configuration checks to resolve the problem. | |
| 868-802 | Error log analysis indicates that multiple attempts to reset the SCSI bus have timed out. Action: Run the diagnostics on the adapter in System Verification mode. If an SRN is reported, use the SRN to resolve the problem. If an SRN is not reported, use the SCSI service hints in General SCSI configuration checks to resolve the problem. | |
| 868-803 | Error log analysis indicates that multiple SCSI bus errors have occurred. Action: Run the diagnostics on the adapter in System Verification mode. If an SRN is reported, use the SRN to resolve the problem. If an SRN is not reported, use the SCSI service hints in General SCSI configuration checks to resolve the problem. | |
| 887-101 | 887 | POS register test failed. Action: Use MAP0210 General problem resolution. |
| 887-102 | 887 | I/O register test failed. Action: Use MAP0210 General problem resolution. |
| 887-103 | 887 | Local RAM test failed. Action: Use MAP0210 General problem resolution. |
| 887-104 | 887 | Vital Product Data (VPD) failed. Action: Use MAP0210 General problem resolution. |
| 887-105 | 887 | LAN coprocessor internal tests failed. Action: Use MAP0210 General problem resolution. |
| 887-106 | 887 | Internal loopback test failed. Action: Use MAP0210 General problem resolution. |
| 887-107 | 887 | External loopback test failed. Action: Use MAP0210 General problem resolution. |
| 887-108 | 887 | External loopback test failed. Action: Use MAP0210 General problem resolution. |
| 887-109 | 887 | External loopback parity tests failed. Action: Use MAP0210 General problem resolution. |
| 887-110 | 887 | External loopback fairness test failed. Action: Use MAP0210 General problem resolution. |
| 887-111 | 887 | External loopback fairness and parity tests failed. Action: Use MAP0210 General problem resolution. |
| 887-112 | 887 | External loopback (twisted pair) test failed. Action: Use MAP0210 General problem resolution. |
| 887-113 | 887 | External loopback (twisted pair) parity test failed. Action: Use MAP0210 General problem resolution. |
| 887-114 | 887 | Ethernet loopback (twisted pair) fairness test failed. Action: Use MAP0210 General problem resolution. |
| 887-115 | 887 | External loopback (twisted pair) fairness and parity tests failed. Action: Use MAP0210 General problem resolution. |
| 887-116 | 887 | Twisted pair wrap data failed. Action: Use MAP0210 General problem resolution. |
| 887-117 | 887
software |
Device configuration fails. Action: Use MAP0210 General problem resolution. |
| 887-118 | 887 | Device driver indicates a hardware problem. Action: Use MAP0210 General problem resolution. |
| 887-120 | 887 | Device driver indicates a hardware problem. Action: Use MAP0210 General problem resolution. |
| 887-121 | B08 | Ethernet transceiver test failed. Action: Use MAP0210 General problem resolution. |
| 887-122 | B09 | Ethernet 10 Base-2 transceiver test failed. Action: Use MAP0210 General problem resolution. |
| 887-123 | 887 | Internal loopback test failed. Action: Use MAP0210 General problem resolution. |
| 887-124 | 887
software |
Error log indicates a hardware problem. Action: Use MAP0210 General problem resolution. |
| 887-125 | 887 | Fuse test failed. Action: Use MAP0210 General problem resolution. |
| 887-202 | 887 | Vital product data test failed. Action: Use MAP0210 General problem resolution. |
| 887-203 | 887 | Vital product data test failed. Action: Use MAP0210 General problem resolution. |
| 887-209 | 887 | RJ-45 converter test failed. Action: Use MAP0210 General problem resolution. |
| 887-304 | 887 | Coprocessor internal test failed. Action: Use MAP0210 General problem resolution. |
| 887-305 | 887 | Internal loopback test failed. Action: Use MAP0210 General problem resolution. |
| 887-306 | 887 | Internal loopback test failed. Action: Use MAP0210 General problem resolution. |
| 887-307 | 887 | External loopback test failed. Action: Use MAP0210 General problem resolution. |
| 887-319 | 887
software |
Device driver indicates a hardware failure. Action: Use MAP0210 General problem resolution. |
| 887-400 | 887 | Fuse test failed. Action: Use MAP0210 General problem resolution. |
| 887-401 | 887 | Circuit breaker for Ethernet test failed. Action: Use MAP0210 General problem resolution. |
| 887-402 | B09
887 |
Ethernet 10 Base-2 transceiver test failed. Action: Use MAP0210 General problem resolution. |
| 887-403 | B08
887 |
Ethernet 10 Base-T transceiver test failed. Action: Use MAP0210 General problem resolution. |
| 887-405 | Ethernet-
network 887 |
Rerun diagnostics in advanced mode for accurate problem determination. Action: Use MAP0210 General problem resolution. |
| 891-102 | 891 | A critical failure has occurred on an undefined element. Action: Use MAP0210 General problem resolution. |
| 891-103 | 891 | Non-critical failure has occurred on an undefined element. Action: Use MAP0210 General problem resolution. |
| 891-104 | 891 | An unrecoverable failure has occurred on an undefined element. Action: Use MAP0210 General problem resolution. |
| 891-122 | 152 | A critical power supply failure has occurred. Action: Use MAP0210 General problem resolution. |
| 891-123 | 152 | A non-critical power supply failure has occurred. Action: Use MAP0210 General problem resolution. |
| 891-124 | 152 | An unrecoverable power supply failure has occurred. Action: Use MAP0210 General problem resolution. |
| 891-132 | 166 | A critical fan failure has occurred. Action: Use MAP0210 General problem resolution. |
| 891-133 | 166 | A non-critical fan failure has occurred. Action: Use MAP0210 General problem resolution. |
| 891-134 | 166
891 |
An unrecoverable fan failure has occurred. Action: Use MAP0210 General problem resolution. |
| 891-148 | 166
891 |
The enclosure indicates a temperature threshold warning. Action: Use MAP0210 General problem resolution. |
| 891-149 | 166
891 |
The enclosure indicates a temperature threshold failure. Action: Use MAP0210 General problem resolution. |
| 891-152 | 891 | A critical repeater card failure has occurred. Action: Use MAP0210 General problem resolution. |
| 891-153 | 891 | A non-critical repeater card failure has occurred. Action: Use MAP0210 General problem resolution. |
| 891-154 | 891 | An unrecoverable repeater card failure has occurred. Action: Use MAP0210 General problem resolution. |
| 891-162 | 891 | A critical VPD module failure has occurred. Action: Use MAP0210 General problem resolution. |
| 891-163 | 891 | A non-critical VPD module failure has occurred. Action: Use MAP0210 General problem resolution. |
| 891-164 | 891 | An unrecoverable VPD module failure has occurred. Action: Use MAP0210 General problem resolution. |
| 891-172 | 891 | A critical enclosure services failure has occurred. Action: Use MAP0210 General problem resolution. |
| 891-173 | 891 | A non-critical enclosure services failure has occurred. Action: Use MAP0210 General problem resolution. |
| 891-174 | 891 | An unrecoverable enclosure services failure has occurred. Action: Use MAP0210 General problem resolution. |
| 891-182 | 891 | A critical failure has occurred on a user defined element. Action: Use MAP0210 General problem resolution. |
| 891-183 | 891 | A non-critical failure has occurred on a user defined element. Action: Use MAP0210 General problem resolution. |
| 891-184 | 891 | An unrecoverable failure has occurred on a user defined element. Action: Use MAP0210 General problem resolution. |
| 891-192 | 891 | A critical failure has occurred on a user defined element. Action: Use MAP0210 General problem resolution. |
| 891-193 | 891 | A non-critical failure has occurred on a user defined element. Action: Use MAP0210 General problem resolution. |
| 891-194 | 891 | An unrecoverable failure has occurred on a user defined element. Action: Use MAP0210 General problem resolution. |
| 891-201 | 891 | Device configuration error. Action: Use MAP0210 General problem resolution. |
| 891-202 | 891 | The enclosure failed to open. Action: Use MAP0210 General problem resolution. |
| 891-203 | 891 | The enclosure failed to return inquiry data. Action: Use MAP0210 General problem resolution. |
| 891-204 | 152
166 |
There is a critical power supply or fan failure. Action: Use MAP0210 General problem resolution. |
| 891-205 | 152
166 |
There is a redundant power supply or fan failure. Action: Use MAP0210 General problem resolution. |