Checking customer receptacle voltage pins with customer CB on (plug in)
Procedure
- Remove the lockout tag and/or device that was applied to each customer mainline AC voltage circuit breaker, then switch on the customer circuit breaker.
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Prepare the multimeter to read line voltage AC.
DANGERDangerous voltages may be present. Do not touch the internal parts (pins and connectors) of the customer receptacle.
- Select the condition that applies:
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Single-phase (200 - 240 V), measure the voltage between voltage pins
A and B . See Figure 1.
- The nominal customer voltage of single-phase is 200 - 240 V (phase-to-phase).
- The measured voltage must be between the minimum and maximum voltages of 180 - 264 V.
Is the measured voltage between 180 - 264 V?
- Yes, go to 9.
- No, inform the customer that the voltages are not correct. Do not continue until the voltages are correct.
Figure 1. Single-phase, 200 - 240 V, 60A, IEC60309 customer outlet pins 
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Three-phase low voltage (200 - 240 V), at the customer outlet, measure the customer three-phase
voltage to ensure it is within the DC-UPS minimum and maximum input voltages.
- The nominal customer voltage of three-phase low voltage is 200 - 240 V (phase-to-phase).
- The measured voltage must be between the minimum and maximum voltages of 180-264V.
- Measure the voltages between each pair of voltage pins ( A to B , B to C , and C to A ) on the customer outlet. See Figure 2.
Are all three measured voltages between 180-264V?
- Yes, go to the next step.
- No, inform the customer that the voltages are not correct. Do not continue until the voltages are correct.
Figure 2. Three-phase low voltage (200 - 240 V) phase-to-phase, 60A, IEC60309 customer outlet pins 
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At the customer outlet, measure the voltage between each voltage pin and ground
( A to (G), B to (G), and
C to (G)). See Figure 2.
Are the voltages within 10% of each other?
- Yes, go to step 9.
- No, inform the customer that the voltages are not correct. Do not continue until the voltages are correct.
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Three-phase high voltage (380 - 415 V) at customer outlet,
measure the customer three-phase voltage to ensure that it is within the DC-UPS minimum and maximum
input voltages.
- The nominal customer voltage of three-phase high-voltage is 380 - 415 V (phase-to-phase).
- The measured voltage must be between the minimum and maximum voltages of 342 - 456 V.
- Measure the voltages between each pair of voltage pins ( A to B , B to C , and C to A ) on the customer outlet. See Figure 3.
Are all three measured voltages between 342-456V?
- Yes, go to the next step.
- No, inform the customer that the voltages are not correct. Do not continue until the voltages are correct.
Figure 3. Three-phase high voltage (380 - 415 V) phase-to-phase, 30A, IEC60309 customer outlet pins 
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At the customer outlet, measure the voltage between each voltage pin and ground
( A to (G), B to (G), and
C to (G)). See Figure 3.
Are the voltages within 10% of each other?
- Yes, go to the next step.
- No, inform the customer that the voltages are not correct. Do not continue until the voltages are correct.
- Continue with Connecting the mainline power cables (plug in).