HSCP platform management error codes

This section lists the HSCP platform management error codes.

Table 1. HSCP platform management error codes
Error code Message Recovery action
0001 The backup critical data request completed successfully.  
0002 Ensure the media is inserted correctly into the drive and try the operation again. Verify that the media is inserted correctly in the drive and try the operation again.
0003 The backup critical data request failed. Internal management console error. Contact your next level of support.
0004 The media is write-protected. Remove write protection and try the operation again. Remove write protection and try the operation again.
0005 The backup critical data request is in progress.  
0006 The managed system's profile data has been corrupted. You must either restore or reinitialize the profile data.
  1. Restore the profile data. See MAP6630 Recovering partition data on a CEC enclosure.
  2. If the problem persists, contact your next level of support.
0007 The profile data of the managed system cannot be accessed or modified. Perform a rebuild managed system operation.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
0008 Could not construct or initialize profile data. Perform a rebuild managed system operation.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
0009 Could not construct or initialize the profile data from the backup file, {0}. Repeat the operation. Repeat the operation. If the problem persists, contact your next level of support.
000A Could not build the profile data for the managed system. Repeat the operation.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
000B Could not get the activated partition profile from the profile data. Perform a rebuild managed system operation.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
000C Could not get the activated system profile from the profile data. Perform a rebuild managed system operation.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
000D Could not get all the system profiles from the profile data. Perform a rebuild managed system operation.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
000E Could not get the default partition profile from the profile data. Perform a rebuild managed system operation.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
000F Could not get the default system profile from the profile data. Perform a rebuild managed system operation.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
0010 Could not get the partition profile from the profile data. Perform a rebuild managed system operation.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
0011 Could not get the partition profiles for the partition from the profile data. Perform a rebuild managed system operation.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
0012 Could not get the system profile from the profile data. Perform a rebuild managed system operation.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
0013 Could not remove the partition profile from the profile data. Perform a rebuild managed system operation.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
0014 Could not remove the system profile from the profile data. Perform a rebuild managed system operation.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
0015 Could not save the partition profile to the profile data. Perform a rebuild managed system operation.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
0016 Could not save the system profile to the profile data. Perform a rebuild managed system operation.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
0017 Could not create the partition profile in the profile data. Perform a rebuild managed system operation.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
0018 Could not create the system profile in the profile data. Perform a rebuild managed system operation.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
0019 Could not set the activated partition profile in the profile data. Perform a rebuild managed system operation.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
001A Could not set the activated system profile in the profile data. Perform a rebuild managed system operation.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
001B Could not set the default partition profile in the profile data. Perform a rebuild managed system operation.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
001C Could not set the default system profile in the profile data. Perform a rebuild managed system operation.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
001D Could not clean up the profile data. Perform a rebuild managed system operation.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
001E Could not update the profile data cache. Perform a rebuild managed system operation.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
001F Could not check for duplicate partition name. Perform a rebuild managed system operation.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
0020 Could not remove the partition profile from the system profile content in the profile data. Perform a rebuild managed system operation.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
0021 Could not add the partition profile to the system profile in the profile data. Perform a rebuild managed system operation.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
0022 Could not get the partition name from the profile data. Perform a rebuild managed system operation.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
0023 Could not get all the partition names from the profile data. Perform a rebuild managed system operation.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
0024 Could not set the partition name in the profile data. Perform a rebuild managed system operation.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
0025 Could not build the profile data from the local file, {0}. Perform a rebuild managed system operation.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
0026 Could not write the data to the managed system. Perform a rebuild managed system operation.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
0027 Could not backup the profile data to a file. Perform a rebuild managed system operation.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
0028 Could not read profile data from the managed system. Perform a rebuild managed system operation.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
0029 Could not delete profiles at the partition with ID of {0} in the profile data. Perform a rebuild managed system operation.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
002A Could not modify the system profiles containing the partition slot ID of {0} in the profile data. Perform a rebuild managed system operation.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
002B Could not do a priority restore on the profile data. Perform a rebuild managed system operation.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
002C Could not merge the profile information in the profile data. Perform a rebuild managed system operation.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
002D Could not merge partition name data in the profile data. Perform a rebuild managed system operation.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
002E Could not merge default and activated list data in profile data. Perform a rebuild managed system operation.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
0030 Unable to initialize the profile data. Perform a rebuild managed system operation.
  1. Recover the profile data. See MAP6630 Recovering partition data on a CEC enclosure.
  2. If the problem persists, contact your next level of support.
0031 The profile data has been cleared. Either restore or reinitialize the profile data save area.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
0032 Could not set the system profile's user defined name to the profile data. Perform a rebuild managed system operation.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
0033 This managed system version, {0}, is unknown to management console. Update to an management console release that can handle this version of managed system.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the same error occurs, update to an management console release that can handle this version of managed system.
  3. If you are not sure what version to use, contact your next level of support.
0034 The levels of managed system and profile data area are not matching up. Managed system version: {0}, profile data area version: {1}. Upgrade the managed system version to proper level.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the same error occurs, update to an management console release that can handle this version of managed system.
  3. If you are not sure what version to use, contact your next level of support.
0035 Cannot restore profile data with 2 different versions of profile saved data.
  1. Perform the operation again.
  2. If the same error occurs, restore using another profile data file.
0036 Migrate profile data failed.
  1. Perform the operation again.
  2. If the same error occurs, restore using another profile data file.
0037 This level of profile data, {0}, is unknown to this management console. Update to an management console version that can handle this level of profile data.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the same error occurs, update to an management console release that can handle this version of managed system.
  3. If you are not sure what version to use, contact your next level of support.
003A Removal system profiles failed at profile data save area.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. Retry the operation.
  3. If you are not sure what version to use, contact your next level of support.
003B Setting of partition information failed in profile data save area.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. Retry the operation.
  3. If you are not sure what version to use, contact your next level of support.
003D Retrieval of partition information failed in profile data save area.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. Retry the operation.
  3. If you are not sure what version to use, contact your next level of support.
0040 The corrective service file was successfully downloaded to this system console. Press OK to continue and install this update.  
0041 Migration of partition information failed in profile data save area.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
0042 Migration of profile names failed in profile data save area.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
0043 Migration of default profile list failed in profile data save area.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
0044 Migration of activated profile list failed in profile data save area.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
0045 The corrective service data is corrupt. Ensure the media is inserted correctly into the drive and try the operation again.
  1. Verify that the removable media is correctly inserted in the drive and try the operation again.
  2. If the error persists, contact your next level of support.
0046 Migration of I/O unit and profile information failed in profile data save area.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
0047 Migration of time stamps of profile data save area failed.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
0048 Migration of checksums of profile data save area failed.
  1. Rebuild the managed system. See MAP6620 Rebuilding managed system information for details.
  2. If the problem persists, contact your next level of support.
0049 Unable to get next available profile ID from the management console profile data.  
004A Management console Save Area Set Fast Activation failed.  
004B Management console Save Area Get Fast Activation failed.  
004C Unable to open the Management console Save Area file.  
004D The management console could not retrieve information from the managed system.  
004E Unable to set partition info in the profile data. Perform a rebuild managed system operation.  
004F Management console Save Area Get System Credential Information failed.  
0050 Management console Save Area Get System Credential Information failed.  
0051 The corrective service file download was unsuccessful. Refer to the text on the error message window.
0052 Successfully downloaded file. Wait while it is installing  
0053 Corrective service installation was successful.  
0054 Corrective service installation has failed. Refer to the text on the error message window.
0055 View the console log for details.  
0056 Halting service installation.  
0057 Corrective service file download in progress.  
0058 The corrective service file downloaded successfully, and is continuing.  
0060 The customize date and time request completed successfully.  
0061 The customize date and time request failed.
  1. Verify that the removable media is correctly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. If the problem persists, contact your next level of support.
0070 Enter an integer value between 1 and 99.  
0071 You cannot schedule an event in the past. Set the date and time to schedule the event in the future. Select a date and time that is after the present time.
0080 There are no system events.  
0081 Unable to display the log data.
  1. Verify that the removable media is correctly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. If the problem persists, contact your next level of support.
0082 Unable to retrieve the log data.
  1. Verify that the removable media is correctly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. If the problem persists, contact your next level of support.
0083 An error occurred while processing the exit request.
  1. Verify that the removable media is correctly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. If the problem persists, contact your next level of support.
0090 Cannot check both the Export default gateway and Silent options for routed. Select either Export default gateway or Silent for the Routed option.
0091 You might need to shut down and restart for all network settings changes to take effect. Restart the management console.
0092 Unable to save your network settings updates to the system configuration files.
  1. Try the operation again.
  2. Shut down and restart the management console.
  3. If the error persists, contact your next level of support.
0093 Ethernet driver {1} cannot be set to {0}.
  1. Select a valid speed for the adapter.
  2. Select Auto-negotiate speed.
  3. Shut down and restart the management console.
0100 No CECs were detected that are attached to this system console.
  1. If you have a managed system attached, shut down and restart the management console.
  2. If the problem persists, contact your next level of support.
0101 No logical partitions have been defined for this CEC.
  1. Check to ensure that Service Focal Point is communicating correctly with the managed system.
  2. Shut down and restart the management console.
  3. If the error persists, contact your next level of support.
0102 A blank or incorrect entry was entered in the logical partition password field. Re-enter a valid password in the entry field and try the operation again.
0103 A blank or incorrect entry was entered in the listening port field. Re-enter a valid listening port and try the operation again.
0104 A blank or incorrect entry was entered in the listening port field. Re-enter the IP address and try the operation again.
0110 The Inventory Scout Services command completed successfully.  
0111 The Inventory Scout Services command request failed.
  1. Try the operation again.
  2. Shut down and restart the management console.
  3. If the error persists, contact your next level of support.
0112 The removable media cannot be mounted. Ensure the media is inserted correctly into the drive and try the operation again.
  1. Insert a correctly formatted diskette into the drive.
  2. Try using an alternate diskette.
  3. If the error persists, contact your next level of support.
0113 The media is write-protected. Remove write protection and try the operation again. Remove write protection on the media and retry the operation.
0114 The Inventory Scout Services request failed. Ensure the removable media is inserted correctly into the drive.
  1. Insert a correctly formatted diskette into the drive.
  2. Try using an alternate diskette.
  3. If the error persists, contact your next level of support.
0115 An error occurred while copying the Inventory Scout Services data. Verify that a blank formatted diskette is inserted correctly in the drive and retry the operation.
  1. Ensure that there is enough free space on the media.
  2. Try using an alternate diskette and retry the operation.
  3. If the error persists, contact your next level of support.
0117 An error occurred while trying to unmount the media.  
0118 The Inventory Scout Services daemon was restarted successfully.  
0119 The Inventory Scout Services daemon cannot be restarted. Shut down and restart the management console and try the operation again.
  1. Try the operation again.
  2. Shut down and restart the management console.
  3. If the error persists, contact your next level of support.
0120 The CEC name is incorrect. Shut down and restart the management console. If the error persists, contact your next level of support.
0121 The Inventory Scout Services request failed. An error occurred while copying data to removable media.
  1. Retry the operation.
  2. Restart the invscout daemon.
  3. If the error persists, contact your next level of support.
0122 The system logical partitions did not respond to query attempts.
  1. Check to ensure that Service Focal Point is communicating correctly with the managed system.
  2. Shut down and restart the management console.
  3. If the error persists, contact your next level of support.
0123 Unable to start the terminal session using available error data. Return to the Service Management interface and attempt to start the TTY session from there.
  1. Return to the Service Management interface and attempt to start the virtual terminal session.
  2. If the problem persists, contact your next level of support.
0124 Unrecoverable error attempting to start a TTY session. Return to the Service Management interface and attempt to start the TTY session from there.
  1. Return to the Service Management interface and attempt to start the virtual terminal session.
  2. If the problem persists, contact your next level of support.
0125 An incorrect user ID and password combination was entered. Specify a valid user ID and password and try the operation again.
  1. Specify a valid user ID and password and retry the operation.
  2. Ensure that the remote service (FTP) site is operational.
  3. If the problem persists, contact your next level of support.
0126 The corrective service file was not found on the server. Ensure the correct fully qualified path and filename has been specified for the Patch file field and retry the operation.
  1. Specify a valid user ID and password and retry the operation.
  2. Ensure that the remote service (FTP) site is operational.
  3. If the problem persists, contact your next level of support.
0127 An error occurred while unpacking the corrective service file. The file might be corrupt, or the management console might have run out of disk space. Try the operation again. If the problem continues, contact your next level of support.
  1. Shut down and restart the management console.
  2. If the error persists, contact your next level of support.
0128 A required file is missing from the service package. Contact your next level of support. Contact your next level of support.
0129 An attempt was made to apply incorrect service filename. Ensure that the correct service file name has been specified and retry the operation.
  1. Ensure that the correct service file name has been entered and try the operation again.
  2. If the problem persists, contact your next level of support.
0130 The target directory for service file extraction does not exist. Contact your next level of support.
  1. Shut down and restart the management console.
  2. If the error persists, contact your next level of support.
0131 A fatal error occurred during service file installation. The system might be unstable. Contact your next level of support.
  1. Shut down and restart the management console.
  2. If the error persists, contact your next level of support.
0135 Error {0} processing data on removable media.
  1. Attempt to download and apply the service file again.
  2. Perform the save upgrade data task to preserve configuration data and then reinstall the management console from the recovery CD as if doing an upgrade.
  3. If the problem persists, contact your next level of support.
0136 The corrective service file was successfully copied to the management console. Select the frame install corrective service task to apply this update. Select the frame Install Corrective Service task to apply this update.
0137 The corrective service file was successfully downloaded to the management console. Select the Frame Install Corrective Service task to apply this update. Select the frame Install Corrective Service task to apply this update.
0138 An internal error occurred during save upgrade data processing. Refer to the management console console log for detailed information and recovery actions. Refer to the management console console log for detailed information and recovery actions.